Dining Room Supervisor- The Village at Northridge

About the role

For over 37 years, Senior Resource Group-SRG has been an innovator in the development and operation of senior living communities across the USA. Our experience and passion has helped us win many awards for innovative community design, excellent service and exceptional care.

Benefits

• Competitive pay
• Paid training
• Career growth opportunities
• PTO
• 401(k) with company match
• Discounted meals
• Referral bonuses
• Benefits that support your success both on and off the job

Responsibilities

• Ensure that wait staff dresses in designated uniforms that are clean and pressed.
• Maintain the daily menu board.
• Assist in establishing staffing schedule; monitor staffing schedule; and fill in when gaps in staffing exist, overtime can be avoided, and/or actual wages are trending higher than budget.
• Confirm that dining room personnel extend exceptional customer service in seating residents, presenting menus and specials, answering questions, and making suggestions regarding food and services.
• Make sure that tables are promptly and properly bussed.
• Ensure that tables are cleared and reset in a timely and appropriate manner.
• Directly supervise employees in the dining room.
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

• High school diploma or GED (General Educational Development); or two years of related experience and/or training; or equivalent combination of education and experience.
• Experience working in hospitality, residential, or club dining rooms preferred.
• First aid and CPR certified.