Dining Room Supervisor

Discovery Management Group leads one of the nation’s most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. With a focus on operational excellence, lifestyle personalization, and culture-driven leadership, we proudly serve residents and families with more than 15,000 units nationwide.

About the role

As the Dining Room Supervisor, you support the Director of Culinary Services by overseeing dining room operations and leading the dining services team. You help ensure a welcoming, well-organized, and high-quality dining experience for residents while maintaining safety, service, and operational excellence. Must have back of house experience.

Responsibilities

• Assist the Director of Culinary Services with oversight of dining room operations and supervision of dining services team members.
• Maintain a customer-focused approach while managing dining room traffic flow and balancing service responsibilities among team members.
• Ensure leadership presence during meal times by greeting and seating residents, addressing concerns, and confirming satisfaction.
• Prepare staff schedules and assign tasks including table assignments, side work, and closing duties.
• Ensure team members meet standards for uniform appearance, customer service, and food handling practices.
• Train dining room team members on operating procedures, service standards, and menu education.
• Support efficient dining room operations within budgeted guidelines.
• Promote resident engagement and interact with residents during meal times to monitor satisfaction and address concerns.
• Ensure the highest standards of food safety, sanitation, and service quality in the dining room and wait stations.
• Maintain cleanliness, hygiene, health, and safety standards for all dining services team members.
• Operate in compliance with all state and federal regulations related to food service operations.
• Monitor food quality for presentation, temperature, and portion control; communicate feedback to kitchen staff and leadership.
• Evaluate table service for timing, etiquette, and thoroughness; provide coaching and service adjustments as needed.
• Monitor and adjust resident meal accounts to ensure accuracy.
• Ensure floor charts, table layouts, and dining room setups are accurate and properly maintained.
• Assist servers with table service as needed to support smooth operations.
• Record and track daily dining room sales transactions.
• Assist with ordering in assigned areas such as beverage or liquor inventory while maintaining budget compliance.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent required.
• Minimum of two (2) years of experience in fine dining or high-end food service.
• Previous dining room supervisory experience preferred.
• Ability to work a flexible schedule including evenings, nights, and weekends.
• Excellent communication, organization, and customer service skills.
• Strong leadership presence with the ability to motivate and support team members.
• Commitment to delivering a high-quality dining experience for residents.

Schedule

7:00 am - 3:00 pm and 3:30 pm - 7:30 pm, including weekends and holidays (both mandatory).

Pay

$18 - $20 per hour.

Benefits

• Competitive wages.
• Early access to earned wages before payday.
• Flexible scheduling options with full-time and part-time hours.
• Paid time off and holidays (full-time).
• Comprehensive benefit package including health, dental, vision, life, and disability insurances (full-time).
• 401(K) with employer match.
• Paid training.
• Opportunities for growth and advancement.
• Company-provided uniforms.
• Employee Assistance Program.

About the company

Discovery Management Group is part of one of the largest senior living families in the U.S., with communities that have earned Great Place to Work® certifications from 2022–2027. We continually invest in learning and development opportunities to support our team members’ professional growth. Our culture is built on core values we call the “Pillars of Excellence”: Teamwork, Integrity, Performance, Accountability, Compassion, Hard Work, and Creativity.