Dining Room Manager

About the role

We Are Inspired to Serve. Join us! Lead front-of-house dining operations across our Residential Living and Assisted Living communities. This hands-on leadership role oversees dining room service, staff development, resident satisfaction, and daily operations while ensuring a welcoming, restaurant-quality dining experience for residents, families, and guests. As an active member of the Assisted Living interdisciplinary team (IDT), the Dining Room Manager partners closely with nursing, dining, and resident services teams to support the unique dining needs of residents.

Responsibilities

• Lead and develop a team of dining servers and dietary aides through hiring, training, coaching, scheduling, and performance management.
• Provide hands-on leadership in daily dining operations, assisting with service, resident interactions, dining room setup, and overall floor management.
• Ensure an exceptional dining experience by maintaining high standards of hospitality, service excellence, and resident satisfaction.
• Oversee front-of-house operations for Residential Living and Assisted Living dining venues, including satellite kitchenettes.
• Collaborate closely with culinary, nursing, and resident services teams to support residents' nutritional and dining needs.
• Serve as an active member of the Assisted Living interdisciplinary team (IDT), contributing to resident care planning and support.
• Complete dining and nutritional assessments for Assisted Living residents as required.
• Coordinate with nursing leadership to ensure residents' special diets, food preferences, and accommodations are appropriately addressed.
• Meet with residents and families to discuss dining concerns, preferences, and individualized meal accommodations.
• Maintain required regulatory documentation, food safety records, and operational logs.
• Monitor cleanliness, sanitation, and organization standards throughout dining spaces and Assisted Living satellite kitchen areas.
• Assist in planning and coordinating special events, celebrations, and private family gatherings.
• Support department operations by stepping in during emergencies, staffing shortages, or special circumstances.
• Assist with inventory management, ordering, and supply monitoring to support efficient operations.

Skills

• A hospitality-focused leader who enjoys building relationships with residents, families, guests, and team members.
• Strong supervisory skills with the ability to motivate, coach, and develop employees.
• Excellent communication, organization, and problem-solving abilities.
• Experience managing multiple priorities in a fast-paced service environment.
• Proficiency with computer systems, documentation, inventory management, and ordering processes.
• Commitment to delivering exceptional customer service and creating memorable dining experiences.

Qualifications

• High School Diploma or GED required.
• Associates Degree or Bachelor's Degree Preferred
• 2+ years of restaurant, senior living, hospitality, or related food service leadership experience.
• 1+ year of experience leadership is preferred
• ServSafe Certification required upon hire.
• Experience working with older adults, assisted living, healthcare, or hospitality environments preferred.
• Ability to motivate and energize teams.
• Ability to effectively navigate difficult conversations.
• Specific physical characteristics and abilities required: above average agility and dexterity, long periods of walking, standing, bending, stooping; ability to lift and/or carry moderately heavy items (up to 30 pounds); mobility in and around the Dining Room and Kitchen expected.

Benefits

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Paid Time Off (PTO) & six paid holidays
• 403(b) with a 3% employer match
• Fitness center use at most facilities.
• Various voluntary benefits: Life, AD&D
• Tuition assistance and scholarships
• Employee assistance program
• Legal services, home/auto insurance, discount purchasing program
• Pet Insurance

Pay

Pay Range $58,972.00 - $81,178.00 per year. Reasonable Pay Estimate: A