Dining Room Manager

About the Role

Valley Hill Country Club is seeking a hands-on, service-driven Food & Beverage Manager to lead daily front-of-house dining operations and elevate the overall member experience. This is a highly visible leadership role responsible for delivering consistent, high-quality service across all dining venues while developing a strong, accountable team culture.

Key Responsibilities

• Lead day-to-day front-of-house operations across all dining outlets, ensuring service excellence and consistency
• Serve as a visible presence on the floor, engaging with members and guests, and reinforcing a "Members First" culture
• Hire, train, schedule, and supervise FOH staff; conduct evaluations and ongoing coaching
• Execute pre-shift meetings and ensure staff alignment on service expectations, reservations, and special requests
• Oversee dining room setup, floor plans, and service flow based on daily business levels
• Manage bar operations, including inventory, ordering, and assisting with beverage program development
• Monitor labor, scheduling, and operating efficiency to support departmental financial goals
• Maintain cleanliness, organization, and overall appearance of all dining and service areas
• Collaborate with the Executive Chef and Events Team to ensure seamless execution of daily dining and club events
• Address member feedback promptly and professionally, ensuring effective service recovery
• Ensure compliance with all health, safety, and alcohol service regulations
• Serve as Manager on Duty as scheduled
• Conduct ongoing training programs to improve member experience

Qualifications

• 2–4 years of food & beverage management experience, preferably in a private club or upscale hospitality environment
• Strong leadership skills with the ability to motivate, coach, and develop teams
• Experience managing multiple service styles, including a la carte dining and events
• Knowledge of beverage operations
• Strong organizational, communication, and problem-solving skills
• Proficient in Microsoft Office and POS systems (the Club uses Jonas Club Management)
• Ability to work a flexible schedule, including evenings, weekends, and holidays

Benefits

• VHCC paid Health and Dental Insurance for the employee and family. The Club will be responsible for 50% and the employee will be responsible for 50%
• Vision and Life Insurance are available with the employee contributing 100% of the cost
• Retirement savings plan with 3% company match
• 40 hours Vacation after 1 year, 80 hours after year 2
• 48 hours sick pay immediately
• Lunch provided each working day