Dining Room Manager Assistant

About the role

Discovery Management Group leads one of the nation’s most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. With a focus on operational excellence, lifestyle personalization, and culture-driven leadership, we proudly serve residents and families with more than 15,000 units nationwide and growing.

Position Highlights

• Status: Full Time
• Schedule: Tuesday-Saturday; varied shift times 7a-3p & 11:30a-7:30p; Rotating Holidays
• Location: 20 Devonwood Drive, Farmington CT 06032
• Rate of Pay: $20-$24

Responsibilities

• Assist the Director of Culinary Services with oversight of dining room operations and supervision of dining services team members.
• Maintain a customer-focused approach while managing dining room traffic flow and balancing service responsibilities among team members.
• In conjunction with the Culinary Services Manager ensure leadership presence during meal times by greeting and seating residents, addressing concerns, and confirming satisfaction.
• In conjunction with the Culinary Services Manager prepare staff schedules and assign tasks including table assignments, side work, and closing duties.
• In conjunction with the Culinary Services Manager ensure team members meet standards for uniform appearance, customer service, and food handling practices.
• In conjunction with the Culinary Services Manager train dining room team members on operating procedures, service standards, and menu education.
• In conjunction with the Culinary Services Manager support efficient dining room operations within budgeted guidelines.
• Promote resident engagement and interact with residents during meal times to monitor satisfaction and address concerns.
• Ensure the highest standards of food safety, sanitation, and service quality in the dining room and wait stations.
• Maintain cleanliness, hygiene, health, and safety standards for all dining services team members.
• In conjunction with the Culinary Services Manager operate in compliance with all state and federal regulations related to food service operations.
• Monitor food quality for presentation, temperature, and portion control; communicate feedback to kitchen staff and leadership.
• Evaluate table service for timing, etiquette, and thoroughness; provide coaching and service adjustments as needed.
• Monitor and adjust resident meal accounts to ensure accuracy.
• Ensure floor charts, table layouts, and dining room setups are accurate and properly maintained.
• Assist servers with table service as needed to support smooth operations.
• In conjunction with the Culinary Services Manager record and track daily dining room sales transactions.
• In conjunction with the Culinary Services Manager assist with ordering in assigned areas such as beverage or liquor inventory while maintaining budget compliance.

Qualifications

• High school diploma or equivalent required.
• Minimum of two (2) years of experience in fine dining or high-end food service.
• Previous dining room supervisory experience preferred.
• Ability to work a flexible schedule including evenings, nights, and weekends.
• Excellent communication, organization, and customer service skills.
• Strong leadership presence with the ability to motivate and support team members.
• Commitment to delivering a high-quality dining experience for residents.

Benefits

• Competitive wages
• Early access to earned wages before payday!
• Flexible scheduling options with full-time and part-time hours
• Paid time off and Holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
• 401(K) with employer match
• Paid training
• Opportunities for growth and advancement
• Company provided uniforms
• Employee Assistance Program

Why Join Us

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V

Agency Policy

We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.

Employment Scam Warning

We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.

Regulatory Compliance & Background Screening

Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements governing hiring practices, background screening, and workforce eligibility. Employment may be contingent upon successful completion of state-mandated and/or federally required background screenings, which may include criminal history checks, fingerprint-based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access.