Dining Operations Associate- Hospitality Services

About the role

Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice.

Location

Primary Location: 1000 Chastain Road NW, Kennesaw, GA 30144
Secondary Location: 1100 South Marietta Parkway, Marietta, GA 30060

Department Information

• Execute the full set-up, service, breakdown, and cleanup of catering functions across both campuses, performing a range of service tasks including food preparation, delivery, cashiering, stocking, receiving, dishwashing, and other assigned duties.
• Maintains strict compliance with safe food-handling practices, temperature control requirements, and HACCP guidelines during all phases of service.
• Safely operates campus vehicles and golf carts, ensuring proper usage, care, and adherence to transportation policies.

Job Summary

Provides general food service-related duties. Ensures a positive guest experience by providing excellent customer service.

Responsibilities

• Serves as first point of contact, greets customers and assists guests with entry or any other needs
• Utilizes assigned systems and restocks supplies
• Communicates customer requests or concerns to management
• Maintains awareness of daily menu items and meal plans
• Maintains a clean, sanitary and organized work environment at all times
• Ensures food quality, including tasting food for quality control
• Supports location leadership with tasks as needed
• Maintains an enthusiastic and positive attitude with guests, leadership and staff at all times

Required Qualifications

• Educational Requirements: High school diploma or equivalent
• Required Experience: None, on the job training provided
• Minimum Licensure Required: Current, valid, and unrestricted Georgia driver's license

Preferred Qualifications

• Preferred Experience: Previous customer service experience in retail, food service or restaurant location
• Banquet service or external catering experience
• Preferred Education: An undergraduate or advanced degree from an accredited institution of higher education in a related field

Proposed Salary

The salary range for this position is $13.00 to $14.00 based on relevant experience. Comprehensive benefits to include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and much more! Visit hr.kennesaw.edu/benefits

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

Other Information

• This is not a supervisory position.
• This position does not have any financial responsibilities.
• This position will not be required to drive.
• This role is not considered a position of trust.
• This position does not require a purchasing card (P-Card).
• This position will not travel.
• Background Check: Standard Enhanced, MVR, 9 Panel Lab Drug Test