Dining Center worker

About the role

Tioga Opportunities, Inc. is a cornerstone of the community that offers opportunities for growth and development for customers and employees. We are a strength-based, inclusive agency, committed to improving the lives of those we serve.

Responsibilities

• Responsible for dining room set up and clean up
• Maintains list of reservations as needed
• Participates in special community events (i.e. health fairs, holiday luncheons)
• Complies with federal and state program and health and safety regulations
• Aids in assembling and portioning food as needed
• Explains program and contribution system to first-time attendees
• Encourages participant interest in available programming
• Handles difficult participants with respect and effectiveness
• Recognizes conditions or circumstances that affect participants' health and/or safety and makes referrals to department staff where appropriate
• Orients and oversees volunteers as to meal program regulations
• Delegates responsibilities to volunteers
• Effectively handles and respectfully encourages contributions, meeting all agency, state and federal guidelines
• Understands and respectfully enforces program eligibility requirements
• Edits participants as to the vital importance of their voluntary contributions
• Ensures proper cash handling policies and procedures are followed; forwards contributions to Finance Department for deposit
• Prepares participant attendance, financial, and meal count reports and other records according to requirements for program reporting
• Follows data collection guidelines to ensure proper collection of required information for funding sources and other agency guidelines when signing up participants
• Thoroughly inputs or completes and submits all required paperwork in an accurate, legible and timely manner, following agency guidelines
• Compiles meal participation statistics, including number of meals served
• SUBMIT MONTHLY REPORT TO THE AGING COORDINATOR

Requirements

• High school diploma or equivalent AND two years experience working in human services with older adults or adults with disabilities preferred
• An equivalent combination of education, training, and experience as indicated above

Qualifications

• Ability to communicate with tact and courtesy and maintain effective working relationships with staff, clients, volunteers, and the general public
• Ability to follow oral and written instructions
• Computer skills
• Physical condition commensurate with the demands of the position

Skills

• Constantly: Activity/condition exists from 2/3 or more of the time
• Talks and listens to communicate in person and on the telephone
• Uses vision to read and prepare paper and computerized reports
• Stands to greet and assist clients
• Sits at desk for completion of paperwork, reading, and computer work
• Frequently: Activity/condition exists from 1/3 to 2/3 of the time
• Stands to file and make photocopies
• Walks in and around congregate site
• Lifts and carries objects weighing 10 pounds
• Occasionally: Activity/condition exists up to 1/3 of the time
• Reaches to set tables, to file and retrieve paperwork
• Stoops and bends to access file drawers
• Lifts food supplies or materials weighing up to 30 pounds
• Travels to work-related meetings and outside appointments

Benefits

• 403b retirement savings
• 403b agency contribution
• 11 days of paid vacation to start
• Sick and personal leave
• 12 paid holidays
• Dental and Vision insurance
• Life insurance

Pay

The Food Service Worker position pays $16.00/hour.

Schedule

The schedule is Monday - Friday, 9:00 am to 2:00 pm.