Digital Workspace Product Manager

Application deadline: September 25 2026 by 5 pm EST. The position may close early if the application limit is reached.

The Opportunity

At CEO, Product Managers own a portion of the organization’s technology ecosystem and staff user experience with a focus on ensuring efficient, compliant, and integrated systems that minimize user friction. Product Managers blend strategic product management, systems support, business process improvement, and change management to enable the organization to scale its impact across 650+ employees and 30+ sites. By defining and executing multi‑year product roadmaps, Product Managers unify staff‑facing applications, optimize workflows, and drive user adoption in alignment with organizational goals.

Who We Are

The Center for Employment Opportunities (CEO) provides employment services to people recently released from incarceration. Across the United States, 8,000‑9,000 people participate in CEO each year, transitioning to employment that supports themselves, their families, and their communities. Founded in the 1970s as a demonstration project of the Vera Institute of Justice, CEO has grown into the leading reentry employment organization in the country, with over 30,000 formerly incarcerated individuals securing full‑time employment since 1996.

Who You Are

• 5+ years of experience in digital product management, digital workplace management, or IT product ownership.
• Track record of establishing product visions, maintaining roadmaps, prioritizing backlogs, and executing cross‑functional tech deployments.
• Proven ability to translate complex operational needs into practical, intuitive technical workflows.
• Strong stakeholder management and change management skills, with experience designing training and adoption strategies.
• Experience supporting distributed organizations with complex multi‑site operational structures.
• Advanced experience managing enterprise collaboration and productivity platforms (e.g., Google Workspace, workflow automation tools like Monday.com).
• Demonstrated experience optimizing digital tools for mobile, frontline, or decentralized workforces.
• Background in non‑profit, workforce development, human services, healthcare, or mission‑driven environments.
• Familiarity with reentry or social services operational environments.
• Experience with low‑code/no‑code workflow automation tools or intranet/knowledge‑management design.
• Experience with Agile product development methodologies.
• Relevant certifications such as Certified Scrum Product Owner (CSPO), PMP, Google Workspace Administrator, or administrator‑level credentials in major financial planning/accounting platforms.

What You’ll Be Responsible For

• Technology Strategy Support & Roadmap Execution: Own the multi‑year product roadmap for assigned technologies, ensuring alignment with organizational goals and tech strategy in partnership with senior leadership; balance daily operational needs with consistent, accurate data and security; manage the full product lifecycle from planning through implementation, optimization, and eventual decommissioning; prioritize backlogs and initiatives based on capacity and impact.
• Solutions Identification & Design: Lead internal product discovery, map workflows across departments, translate stakeholder needs into technical specifications; understand distinct user needs (mobile/frontline vs. central staff, finance teams vs. general staff); co‑design solutions with internal stakeholders, technical teams, external providers, and vendors.
• Implementation & Change Management: Serve as a bridge between technical infrastructure/vendor teams and non‑technical staff; co‑lead organization‑wide change management, creating role‑specific onboarding materials, communication strategies, and training programs; establish feedback loops and user research practices to uncover friction and iterate on solutions.
• Ongoing Governance & Operations Support: Partner with IT leadership, security, compliance, legal, and finance to establish governance frameworks, permission structures, data security levels, and change control protocols; manage vendor relationships and implementation consultants; create and maintain documentation and SOPs; define, track, and optimize system KPIs related to adoption, operational metrics, data accuracy, and user satisfaction; audit and optimize data flows, system performance, and API connections; perform other duties as assigned.

Compensation and Benefits

The salary range for this position is $91,700 – $98,000, placed within the range based on tenure, relevant knowledge, skills, and experience, as well as internal parity and geographic location.

• Medical and dental coverage
• Professional development opportunities
• Paid parental leave
• Retirement plan participation
• Sick, vacation, and paid holidays
• Lunch‑and‑learn sessions, team outings, holiday gatherings, and other employee engagement activities