Digital Workflow Prototyping & Citizen Development Analyst

Overview

Systems Planning and Analysis, Inc. (SPA) delivers high‑impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, SPA is known for continuous innovation for government customers in the US and abroad. The Joint, Office of the Secretary of Defense, Interagency Division (JOID) provides expert support services across the Department of Defense, Federal Civilian, and international markets. SPA’s NATO Allied Command Transformation Group within JOID offers capability development, portfolio management, program management, quality management, cost estimation, standardization, reporting, software solutions, information management, and capability management support. SPA seeks a Digital Workflow Prototyper & Citizen Developer to provide onsite support in Norfolk, VA.

Responsibilities

• Support Capability Development (CAPDEV) organizations by rapidly developing digital workflow proofs of concept, prototypes, and operational pilots using approved low‑code, no‑code, and configurable‑application platforms.
• Analyze existing processes, information flows, decision points, handoffs, data requirements, and operational pain points to identify digital transformation opportunities.
• Document current and desired workflows; translate operational needs into minimum viable prototype and pilot requirements.
• Design, configure, develop, test, and improve digital solutions that reduce reliance on manual, spreadsheet‑intensive, email‑driven, form‑based, and document‑centric processes.
• Configure structured data capture, user roles, workflow states, business rules, validations, routing, approvals, notifications, status tracking, and role‑based views for operational testing.
• Integrate prototypes and pilots with approved data sources and services via APIs, databases, web services, webhooks, structured file exchanges, and develop lightweight scripts, application logic, components, and integrations as needed.
• Leverage approved AI‑assisted development capabilities to accelerate prototyping, testing, documentation, and iterative improvement while maintaining technical oversight.
• Conduct user testing and operational pilots; measure improvements in cycle time, manual effort, data completeness, workflow visibility, traceability, usability, and user adoption; identify security, architecture, integration, licensing, hosting, scalability, data‑management, and sustainment considerations early.
• Apply development and lifecycle practices including version and configuration control, testing, documentation, and management of development artifacts; ensure prototypes use authoritative information sources whenever practical.
• Develop comprehensive transition packages and collaborate with enterprise developers, DevSecOps teams, platform owners, system integrators, data teams, and cybersecurity personnel to transition successful prototypes toward enduring implementation.
• Maintain visibility of active CAPDEV prototypes and pilots, assess operational value, risks, dependencies, and technical debt, and present findings, user feedback, technical constraints, trade‑offs, and scaling recommendations to CAPDEV leadership and other stakeholders.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Software Engineering, Engineering, Human‑Centered Design, Business Process Management, Business Information Technology, or a closely related field; or 5+ years of directly relevant professional experience in lieu of a degree.
• Relevant experience must include at least two of the following: low‑code/no‑code or configurable‑application development, workflow automation, software or web application development, business‑process digitization, or rapid prototyping/minimum‑viable‑product development.
• At least 1 year within the last 2 years of recurring hands‑on development and one personally developed solution used by an identified user group within the last 18 months.
• 2+ years within the last 5 years using non‑Microsoft low‑code, no‑code, configurable‑application, workflow, or comparable rapid‑development platforms; must demonstrate at least two personally developed solutions and experience with at least two distinct non‑Microsoft platforms, frameworks, or technologies.
• Demonstrated hands‑on experience within the last 5 years rapidly translating operational or business‑process requirements into testable digital proofs of concept, prototypes, minimum viable solutions, or pilots; at least two examples, with one progressing from initial requirements to a testable solution within 90 calendar days.
• 2+ years within the last 5 years working directly with users, process owners, managers, or information stakeholders to analyze existing processes and design digitally enabled future workflows; at least two examples involving redesign of manual, spreadsheet‑based, email‑driven, or document‑centric processes.
• Hands‑on experience extending or integrating digital applications and workflows using APIs, relational databases/SQL, webhooks or web services, structured data exchange, programming or scripting languages, custom components, or comparable enterprise integration methods; at least one example must involve integration with an existing enterprise, authoritative, or system‑of‑record data source.
• Hands‑on experience conducting user testing or operational pilots for personally developed digital applications, workflows, or prototypes; at least two examples where feedback, defects, or usability findings were incorporated into subsequent improvements.
• Experience applying lifecycle, configuration, testing, security, and sustainment practices to rapidly developed digital solutions, including structured testing or defect/issue management and practical application of source/version/configuration control, environment separation, controlled deployment, security/configuration management, documentation, monitoring, or sustainment practices.
• Experience preparing at least one personally developed prototype, pilot, application, or workflow for continued development, production implementation, enterprise scaling, or sustainment by another developer, DevSecOps team, platform owner, system integrator, or operational support organization.
• Experience evaluating and communicating results of digital prototypes, pilots, applications, or workflows to managers, process owners, product owners, or other decision makers; at least two examples demonstrating communication of operational value, user feedback, technical feasibility, limitations, risks, implementation considerations, or recommended next steps.
• Active NATO or National Secret clearance.
• Valid NATO Nation passport with no travel restrictions to NATO nations.
• Ability to work fully onsite based on client needs.

Pay

Virginia – Salary range: USD $125,000.00 per year – USD $155,000.00 per year. Salaries are commensurate with experience, qualifications, market, and business considerations.

Benefits

SPA offers a robust total compensation package that includes competitive base pay, variable compensation opportunities, and eligibility for a variety of benefit programs such as health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance, and programs providing both paid and unpaid time away from work. Specific programs and options may vary based on eligibility factors such as geographic location and date of hire.