Digital & Technology Manager- Supply Chain

About the role

ZS is a place where passion changes lives. We transform ideas into impact by combining data, science, technology, and human ingenuity to deliver better outcomes for all. Our Digital & Technology Practice focuses on delivering measurable impact to client business performance through technology-enabled products and solutions.

Responsibilities

• Engage directly with clients, managing multiple SC Technology projects including building Supply Chain Digital Platforms, data products, and IT processes.
• Understand and address specific business challenges of supply chain clients through thought leadership.
• Proactively bring ZS expertise to the client(s).
• Collaborate with onshore and offshore teams to develop pricing estimates, plan capacity, and coordinate the delivery of end-to-end technology solutions in the supply chain domain (including BI Reporting, Analytics, AI, Digital, Big Data, Cloud, MDM).
• Ensure project status is reported accurately and act as an escalation point for clients.
• Ensure technical designs are robust and scalable solutions consistent with ZS and industry practices, leveraging existing assets while balancing architecture requirements with specific client needs.
• Provide project leadership and direction on one or more supply chain projects, maintaining a high-quality level of service.
• Develop and manage client relationships on projects.
• As a technology leader, introduce new ideas around technology trends and continuous improvement capabilities to our supply chain clients.
• Identify and drive opportunities for selling additional work to clients.
• Update senior leaders, and prepare and present compelling and creative client presentations.
• Identify the latest technology and domain trends to develop ZS POV and drive innovative solutions for our supply chain clients.
• Serve as the single point of contact and advisor for clients to facilitate their supply chain business needs and program demands through solutions and services.
• Coach the cross-functional project team on the business perspective and strategic imperatives to inform key project decisions.
• Collaborate with other ZS internal expertise teams - Architects, Validation/Testing, etc., to ensure best-in-class technology solutions for supply chain projects.

Requirements

• Bachelor's/Master's degree with specialization in Supply Chain Management, Computer Science, MIS, IT, or another related discipline.
• 10+ years of relevant hands-on IT services or consulting industry experience leading medium-large scale technology solution delivery engagements, with a minimum of 5 years leading large delivery teams in the supply chain domain.
• Ability to effectively manage multiple supply chain projects simultaneously.
• Experience in leading and building POV on new technology or problem-solving innovations to build firm intellectual capital.
• Extensive experience in cloud & supply chain management technologies such as SAP, Oracle, or similar.
• Experience with supply chain planning tools like Kinaxis, Anaplan, Aera, OMP, or similar.
• Significant supervisory, coaching, and hands-on project management skills.
• Ability to manage a virtual global team environment contributes to the overall timely delivery of multiple projects.

Qualifications

• Passion for driving impact and transforming ideas into reality.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Ability to work independently and as part of a team.
• Adaptability to changing priorities and deadlines.

Skills

• Supply Chain Management
• Technology Consulting
• Project Management
• Cloud Technologies
• BI Reporting and Analytics
• AI and Machine Learning
• Big Data and Data Science
• Supply Chain Planning Tools
• Client Relationship Management
• Strategic Thinking

Benefits

At ZS, we offer a comprehensive total rewards package that supports your health and well-being, financial future, time away, and professional development. This includes:

• Flexible and connected work model
• Travel opportunities to strengthen client relationships and gain diverse experiences
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution, and role expansions
• Perks and benefits tailored to your needs

Pay

Competitive compensation and benefits package.

Schedule

Hybrid working model with a mix of remote and on-site work.