Digital Technology Intern
About the company
Oshkosh Delivery is dedicated to redefining the future of last-mile and commercial delivery. Built on Oshkosh Corporation’s legacy of engineering excellence and innovation, we design and manufacture advanced delivery vehicles that are durable, efficient, and sustainable. With a focus on reliability, driver experience, and cutting-edge technology, Oshkosh Delivery empowers fleets and businesses to move goods smarter, safer, and with confidence, today and for the road ahead.
About the role
Provide Digital Technology support for end user population within both office and manufacturing environments. Exposure to a wide range of software and hardware skillsets within an onsite support team. Focus on problem solving incidents and documented repeatable tasks.
Responsibilities
- Follow documented software installations and hardware configurations.
- Build upon troubleshooting skillset addressing problematic incidents.
- Exposure to Digital Technology Incident and Requests ticketing system.
- Develop communication skills through daily interaction with end user populations.
- Contribute to a favorable working climate through a friendly manner and cooperative attitude within a technology team.
- Follow established departmental and other required procedures.
- Willingly assist others as necessary to meet deadlines.
- Understand the requirements and expectations within a team environment and end user population that relies upon that support structure.
- Learn to meet timelines while adhering to establish standards and level of service.
- Other duties as assigned.
Requirements
- Student pursuing a degree focusing on Digital/Information Technology.
- This is a summer internship with the potential of being extended year-round. The individual must be willing to commute or relocate to Spartanburg, SC to be considered.
- Graduation date on or after May 2027 with the ability to work 20 hours a week during the school year and 40 hours a week over winter/summer breaks.
- Completed at least Sophomore year coursework (or equivalent).
Qualifications
- Cumulative GPA of 3.0 or above.
- Experience and aptitude with computer software installations and both desktop/laptop hardware.
- Customer service or support experience.
Pay
Pay range: $18.00 - $37.00 per hour. The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions.