Digital Specialist I - Mon–Fri 12:00 PM – 8:30 PM

About the role

Reports To: Digital Manager or Digital Supervisor

This position is responsible for accurately preparing and scanning a high volume of data to convert printed material into digital images within a reasonable proximity to department hourly average.

Responsibilities

• Preparing and scanning paper documents according to customer specifications and directions.
• Accepting changes to those specifications and directions, understanding customer needs may change.
• Utilizing the automatic feeder and flatbed scanner to scan a variety of paper sizes.
• Setting scanner parameters as identified for each job to ensure accurate handling per customer specifications.
• Performing daily maintenance/cleaning of scanner to ensure image quality.
• Logging document/box numbers assigned during scanning for future retrieval.
• Assisting other team members with document preparation and indexing.
• Completing all other tasks assigned by supervisor or Director of Operations.

Requirements

• Detailed knowledge of the digital scanning process including an understanding of how digital scanners work.
• Ability to locate and select appropriate client files in the computer system for scanning into the appropriate location.
• Able and willing to consistently report to work on time prepared to perform duties of position.
• Understanding of the need to set and meet departmental productivity benchmarks and quality standards.
• Well organized and detail oriented.
• Able to work both on a team and individually.
• Must be able to tolerate heat in the summer and cold in the winter.
• While performing the duties of this job, the employee is regularly required to stand and walk; occasionally required to sit, climb/balance, stoop, kneel, or crouch; must be able to reach, handle, carry, and lift between 10 lbs. and up to 50 lbs.; regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material.

Qualifications

• Must be able and willing to communicate effectively in English.
• Must have skill and proficiency using a computer workstation and scanner systems.
• Ability to trouble-shoot computer problems as they relate to electronic document conversion.
• Must be able and willing to work overtime hours as needed.
• Must have a positive and respectful attitude towards both coworkers and customers.
• Must be able and willing to follow Company policies and procedures.