Digital Specialist

What You’ll Do

• Build strong relationships with internal teams using Agency resources to support Client’s business effectively and seamlessly.
• Lead day-to-day client interactions.
• Effectively navigate teams when there are conflicting priorities.
• Demonstrate advanced PowerPoint skills by writing first draft of a deck.
• Demonstrate strong collaboration skills with agency teams including creative, strategy, project management and production.
• Contribute during team meetings and has a point of view based on his/her understanding of the program, the brand and its competitors.
• Proactively work to increase presentation skills - when speaking to clients and at team meetings.
• Begin to build and apply specialized expertise in particular subject or functional areas.
• Advocates for social first, audience-centric work.
• Support Account lead across multiple projects running concurrently and manage time accordingly.
• Maintains expert knowledge of client’s business, category and competition.
• Regularly informs Director and other leadership on business status, including escalation as needed.
• Effectively develops and disseminates strategic direction across internal cross-functional teams.
• Works in tandem with global counterparts and is responsible for collaboration and inclusion of relevant regional markets in the annual account planning and activation process.
• Able to support all aspects of a production ranging from idea delivery, pre-production, on-set and post-production in partnership with traditional and social specific producers.

What You’ll Need

• 3-5 years of social media experience in a large agency setting.
• An advanced understanding of social strategy, community management and social creative management.
• A knowledge of social media platform capabilities and hands on experience working with them.
• A willingness to learn, explore, and reinvent.
• Effective written and verbal communications skills.
• Advanced problem solving skills to help clients and agency work together.
• Balances workload and tasks, communicating effectively with team members to reliably implement assignments on budget and on deadline.