Digital Solutions Engineer
Publicis Digital Experience, a division of Publicis Groupe, is a network of top-tier agencies focused on developing capabilities and solutions to drive growth and provide scaled access to digital expertise. Our portfolio creates value at the intersection of technology and experiences, connecting brands and people. We specialize in consumer engagement, CRM, and commerce, empowering brands in a new era of creativity. With over 5,000 employees globally, our brands include Razorfish, Digitas, Arc Worldwide, Saatchi Saatchi X, Plowshare, 3Share, Epsilon Auto, and the Publicis Commerce Exchange.
About the role
The Digital Solutions Engineer is responsible for designing, developing, integrating, and supporting enterprise digital platforms and business applications. This role partners with business stakeholders, product teams, and technology teams to deliver scalable solutions across customer experience, workflow automation, analytics, content management, and CRM platforms. You will build and support digital platforms powering marketing operations, workflow automation, content management, and customer experience initiatives, working with enterprise SaaS applications, integrations, APIs, and cloud technologies, including Adobe Workfront and Adobe Experience Manager.
Responsibilities
- Design, develop, and implement digital solutions that support business and client objectives.
- Translate business requirements into scalable technical solutions.
- Build and maintain integrations between enterprise applications using APIs and automation tools.
- Configure and customize enterprise SaaS platforms to meet business needs.
- Develop automation workflows that improve operational efficiency and reduce manual effort.
- Support and troubleshoot production systems, integrations, and business applications.
- Collaborate with business users, developers, architects, and product teams to deliver high-quality solutions.
- Create and maintain technical documentation, workflows, and deployment procedures.
- Participate in Agile ceremonies, including sprint planning, stand-ups, and retrospectives.
- Identify opportunities to improve platform performance, automation, and user experience.
Requirements
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent experience).
- 3–7+ years of experience in software development, systems integration, platform engineering, or application support.
- Experience building or supporting enterprise SaaS applications.
- Experience developing or consuming REST APIs and web services.
- Experience with cloud platforms such as Azure or AWS.
- Experience with source control tools such as Git.
- Proficiency in at least one modern programming language, such as Python, Java, JavaScript/TypeScript, or C#.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent communication and collaboration skills.
Qualifications
Preferred Qualifications:
- Experience with one or more of the following technologies:
- Enterprise Platforms: Salesforce, Adobe Experience Manager (AEM), Workfront, Databricks, Tableau, enterprise CRM or marketing technology platforms.
- Automation & Integration: Workflow automation platforms (Workfront Fusion, Power Automate, Boomi, MuleSoft, Make, etc.), REST APIs, JSON/XML, Webhooks, Microservices.
- Cloud & DevOps: Azure, AWS, Docker, CI/CD pipelines, Infrastructure as Code.
- Additional experience with enterprise analytics or reporting platforms, marketing technology (MarTech), digital experience platforms, or content/digital asset management solutions.
- Relevant certifications (AWS, Azure, Salesforce, Adobe, Workfront).
Benefits
- Monetary assistance and support for adoption, surrogacy, and fertility.
- Monetary assistance and support for pet adoption.
- Employee Assistance Programs and Health/Wellness/Comfort reimbursements.
- Tuition Assistance.
- Paid time off, including Flexible Time Off, Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days.
- Matching Gifts programs.
- Flexible working arrangements, including "Work Your World" Program (eligible employees can work from a Publicis Groupe office for up to 6 weeks a year).
- Business Resource Groups supporting multiple affinities and alliances.
- Medical, dental, vision, disability, and 401k benefits for eligible employees (after 90 consecutive calendar days of employment).
- Voluntary benefits for freelancers and temporary employees, including supplemental medical insurance, transportation, parking, legal, pet, auto, and home insurance.
Pay
Compensation Range: USD $73,150.00 - USD $101,010.00/Annually. Compensation will be determined based on skills, qualifications, and experience, consistent with applicable law.