Digital Services Technical Lead

Role Summary This role involves leading technical initiatives within a digital services environment, focusing on modern software practices through DevSecOps methodologies. The candidate will oversee diverse teams of engineers and developers, providing strategic guidance and hands-on technical expertise to support innovative cloud and digital transformation projects. The position requires strong leadership, communication skills, and extensive experience with AWS and enterprise IT infrastructure. Responsibilities Design, develop, and implement new technology solutions to meet organizational goals. Lead efforts to enhance the maturity of software development and continuous delivery pipelines. Provide technical guidance and participate in strategic initiatives involving artificial intelligence, analytics, and digital solutions. Assess technical and business impacts, providing clear executive-level communication on system statuses and risks. Respond to RFIs and develop technical proposals aligned with strategic roadmaps. Utilize observability and monitoring tools to troubleshoot and resolve enterprise and cloud platform issues. Manage communication and coordination during high-impact incidents, ensuring timely resolution. Establish standardized procedures for data, system, and technology integration, including AI and digital dashboards. Document incident responses, root cause analyses, and new standard operating procedures. Participate in Agile sprints to improve business processes, technologies, and team efficiency. Qualifications 12+ years of experience with AWS, networking, IT security tools, databases, and cloud technologies. Hands-on expertise in DevSecOps, security, automation, application development, and release management. Practical experience with Terraform and infrastructure as code solutions. Strong understanding of identity and access management roles and permissions. Experience using AWS cloud services such as CloudWatch, OpenSearch, and security tools like Aqua and DLP. Proficiency with Kubernetes-based containerized applications, especially AWS EKS, and Spring Boot. Familiarity with GitLab CI/CD, feature flags, DORA metrics, and observability tools such as Datadog. Coding skills in languages such as Python, Java, C, or Ruby. Demonstrated ability to lead cross-functional teams and communicate complex technical issues clearly. Relevant education, training, certifications, or equivalent practical experience. This position is based in office and requires employee to work on-site. Publishing Pay Range: $92.00 – $95.00 hourly