Digital - Senior Manager/Manager, Customer

Qualifications

• Proven and best-in-class skills, applicable certifications, education and/or experience in: Bachelor’s degree in Business, Marketing, Data Analytics, or related field (MBA preferred)
• Deep hands-on experience with CDPs, CRM platforms, and marketing automation tools, ideally in a technical product management capacity
• Strong focus on speed to market, process efficiency, and enabling business teams to operate with agility and autonomy
• Strong understanding of omnichannel retail and customer lifecycle management
• Proven ability to manage cross-functional initiatives, driving measurable outcomes through collaboration stakeholders across Marketing, Digital, Technology, and Data & Analytics
• A commitment to learn and apply Aritzia's Values and Business and People Leadership principles
• The ability to collaborate fluently with cross-functional partners
• A commitment to quality and investing in results that add value to the business

Compensation

At Aritzia, we provide market-leading compensation packages designed to reward impact through our pay-for-performance philosophy. The range for roles at this level is $100,000 - $300,000 per year. Total compensation may include base, bonus and/or equity depending on the role, which has the potential to be greater than this range.

Perks

• Product Discount — Maybe you’ve heard of our famous product discount? Or our exclusive private shopping events?
• Baby Leave Program — We provide up to 16 weeks of paid time to support you and your growing family.
• Aritzia Virtual Wellness — Because your health, happiness and safety matter, we provide 24/7 resources to support you in your wellbeing goals, whether they’re physical, mental, social or financial.
• Aspirational Workplace — Our offices are specially designed to be spaces of creativity, productivity and inspiration.
• Amenities — Additional amenities include a private parent’s room, shower facilities with elevated complementary conveniences, bike rooms and more.
• The Extras — We also offer a multitude of other perks like snacks and refreshments, dry-cleaning, hotel, restaurant discounts, health and wellness discounts, and self-care promos.