Digital Sales Account Manager (Hunter)

About the role

As a Digital Sales Account Manager (Hunter), your primary goal will be to identify and convert existing accounts into Cloud Service Provider (CSP) customers with the longer-term goal of identifying net new logos for SoftwareOne. You will leverage your sales expertise to uncover new opportunities within these accounts, drive customer engagement, and achieve sales targets. This position is located on-site in Nashville, TN.

Responsibilities

• Account Hunting: Proactively identify and pursue opportunities within existing accounts to uncover unmet needs and present new SoftwareOne solutions. Collaborate with account managers and presales teams to convert opportunities into new sales. Develop and execute strategic account plans to maximize revenue growth and customer retention.
• Customer Engagement: Cultivate and maintain strong relationships with key stakeholders within existing accounts. Regularly engage with clients to understand their evolving needs and present tailored CSP solutions.
• Sales Strategy Execution: Implement targeted sales campaigns aimed at converting existing accounts to CSP customers. Leverage data-driven insights to identify upsell and cross-sell opportunities within assigned accounts. Track and manage opportunities within CRM systems to ensure timeline follow-up and deal closure.
• Service Delivery Excellence: Serve as the primary point of contact for all CSP-related inquiries and requests from assigned accounts. Coordinate with internal teams to ensure seamless service delivery and address client needs promptly.
• Performance Analysis and Reporting: Monitor key performance metrics related to account conversions, customer engagement, and revenue growth. Analyze data trends to identify areas for improvement and optimize sales strategies.
• Client Advocacy: Represent the interests and feedback of clients to internal collaborators, acting as a trusted advocate. Promote client success stories and best practices to inspire confidence and drive referrals.
• Organizational Alignment: Reports to the Digital Sales Director, AM