Digital Program Manager, Principal

What You Will Do (Software PM)

• Understands software development life cycle (SDLC), programming concepts, and technical dependencies to make informed decisions.
• Organizes, manages, and implements projects by achieving objectives through key results.
• Champions an Agile Mindset by promoting adaptability, transparency, and continuous improvement across all project phases.
• Utilizes a Servant Leadership mindset actively supports and empowers teams by removing blockers quickly, enabling progress without unnecessary delays.
• Fosters self-organizing teams by creating an environment where teams take ownership of delivery, collaborate effectively, and make decisions autonomously.
• Encourages short feedback loops and iterative development to accelerate value delivery and respond to changing business needs enabling rapid iteration.
• Demonstrates a good working knowledge of common CI/CD and DevOps tools (e.g., Jenkins, GitLab CI, Azure DevOps) and their role in enabling high-tempo delivery.
• Advocates for and leverages automated testing frameworks to maintain quality at speed.
• Uses indicators such as: Velocity, Burndown Charts, Cycle Time & Lead Time, Quality Metrics to drive decision-making.
• Ensures project objectives align to overall strategic company objectives.
• Partners with IT Infrastructure, Operations, Development, and Technology teams to define and execute plans to support the deployment and scalability of solutions.
• Manages multiple large-scale projects across various portfolios successfully & simultaneously on a consistent basis.
• Develops and manages the overall financials for the project.
• Conducts cost analysis, estimating expected costs for the project.
• Analyzes and controls project expenses carefully through the entire project lifecycle.
• Provides monthly progress reports and financial updates.
• Reviews and approves vendor invoices for payment & manages vendor deliverables working with Supply Chain.
• Conducts risk assessments; reports identified risks to management; provides recommendations for mitigation of risk.
• Skilled in meeting facilitation & presentations with complex, cross functional and distributed teams.
• Drives project performance through standard tools such as Microsoft Project, Jira or Azure DevOps Boards, Confluence and Trello.
• Acts as a liaison between vendors, consultants, project team and business partners.
• Strong collaborative skills with an ability to effectively communicate with both technical teams and non-technical business users.
• Ensures project complies with any applicable federal, state, local, industry, contractual, and company regulations, standards, specifications, and best practices.

What You Will Need

• Requires bachelor’s degree in related field, which may include Business or Computer Science.
• Proven experience as a Digital Program Manager, Principal in software development environments.
• 5 years of related I.T. program management experience required using Waterfall and Scrum methodologies.
• PMP and/or comparable program management certification preferred.
• Strong communication and stakeholder management skills with a proven ability to manage shifting priorities and deliver under tight timelines. Ability to translate technical concepts into business language.