Digital Products & Services Project Manager

About the role

Completes project(s) of various size that are of moderate to high complexity to scope, schedule, financial impact and deliverables agreed to by the project stakeholders and leadership.

Evaluates project status and identifies any issues or risks.

Collaborates with stakeholders, business analysts, etc. to track project scope, budget, deliverables, timeline and detailed work plan, etc.

Documents and maintains records of project plan changes/updates.

Maintains operational aspects of the project to ensure that deliverable timelines are met.

Serves as a subject matter expert in hardware or software project’s structures and technology.

Mentors more junior project managers, and provides expertise in support of highly complex projects or program design, as needed.

Provides feedback to project team resource managers on more junior project team member’s performance during the project.

Responsibilities

• Manages multiple and often conflicting priorities and work deadlines.
• Creates project schedules and scope budget of IT projects of a highly complex nature.
• Possesses expert knowledge in all Microsoft Office applications.
• Demonstrates expert knowledge of PMI (Project Management Institute) standards and practices.
• Possesses moderate knowledge of ITIL, Agile/Scrum, etc. preferred.
• Exhibits excellent verbal and written communications skills.
• Mentors and develops junior staff.

Qualifications

• Bachelor's degree.
• 5 years of related experience.
• Equivalent additional directly related experience will be considered in lieu of a degree.
• Domestic and/or international travel may be required.

Skills & Abilities

• Demonstrates expert knowledge of IT Project Management Best Practices and effectively applies to appropriate projects.
• Possesses expert knowledge in all Microsoft Office applications.
• Demonstrates expert knowledge of PMI (Project Management Institute) standards and practices.
• Possesses moderate knowledge of ITIL, Agile/Scrum, etc. preferred.
• Exhibits excellent verbal and written communications skills.
• Mentors and develops junior staff.