Digital Production Specialist, Cyber

Mosaic is a global specialty insurance agency with exceptional expertise, a focus on complex products, and a distinctive operating model. Our innovative structure allows deployment of different forms of capital in full alignment for the benefit of clients and partners. We currently underwrite for close to 30 carriers alongside our Lloyd’s Syndicate 1609, offering lead-line + syndicated capacity, custom service, and full claims-settlement authority across seven product lines in seven countries. We harness the heritage of Lloyd’s and benefit from the market’s global licenses and financial-strength ratings.

About the role

Mosaic has developed a purpose-built digital underwriting platform for SME cyber and technology E&O, combining automation, integrated security telemetry, and a broker-led experience. We are now looking for a dynamic underwriter to build our underwriters capabilities on top of this platform. This is a rare opportunity to take a meaningful role in a newly formed SME team, focused on building deep broker relationships and delivering a high-quality underwriting experience on Mosaic's digital platform. The role is service- and solutions-oriented: responding to broker submissions with speed and clarity, working through coverage and structure questions, feeding broker input back into product and appetite decisions, and underwriting a profitable book across US cyber and tech E&O.

Responsibilities

• Underwrite US cyber and tech E&O SME business written through Mosaic's digital platform, with a focus on portfolio quality and profitable growth
• Handle referrals and edge cases that fall outside automated underwriting: pricing, structuring, and making underwriting calls on risks that need a human’s expertise
• Build and cultivate relationships with brokers and distribution partners across the US, acting as the primary underwriting point of contact
• Sell the Mosaic proposition into the broker community: articulating appetite, coverage, and platform capabilities in a way that drives submission flow and wins business
• Ensure a slick, responsive service experience for brokers and end customers, from submission through bind and into renewal
• Feed broker and client input back into the product: surfacing coverage requests, appetite gaps, and platform enhancements to product and underwriting leadership
• Identify new distribution opportunities, partners, and product extensions as the SME franchise grows
• Act as a representative of Mosaic by attending client meetings, broker engagements, and industry events
• Create a sales and marketing plan to identify new business opportunities

Requirements

• Ideally 2+ years’ experience in a combination of relevant roles, to include cyber underwriting or broking
• Strong interpersonal skills and ability to work collaboratively with others
• Strong written and oral communication skills
• Highly focused, enthusiastic, and creative thinker
• Ability to work in a fast-paced environment in a prompt and professional manner
• Ability to negotiate with sophisticated advisors and clients
• Ability to be proactive, work independently, and make decisions
• General knowledge of and ability to comprehend cyber and tech insurance products

Benefits

• True entrepreneurial culture
• Very competitive total rewards compensation package, reflecting growth of the business
• Opportunity to build and grow with this class of business