Digital Product Operations Intern

About the role

Help improve how Digital Banking teams plan, align, and deliver. Support program delivery for major digital initiatives. Learn the Product Operating Model and how Product Managers work best. Assist with transparency of work, risk tracking, and cross-team coordination. Contribute to Digital Product Ops’ AI strategy — finding practical ways AI can improve speed, clarity, and efficiency. Help create new frameworks, tools, and enablement materials teams can actually use. Partner with Product, Design, and Engineering to reduce friction and strengthen how work gets done.

Requirements

• Currently pursuing a degree in Business, Product, Technology, Design, Communications, or a related field
• Strong written and verbal communication
• Curious about how digital products and teams operate
• Comfortable learning new tools quickly, including AI
• Detail-oriented, collaborative, and motivated to make work clearer for others

Nice to have

• Exposure to Agile/product delivery (coursework, internships, or student org experience)
• Familiarity with Jira, Confluence, Figma, and/or Cursor
• Interest in fintech, digital banking, or enterprise product operations
• Experience with AI tools for writing, research, or productivity

Why this internship

You’ll sit inside Digital Banking Product Ops, contribute to real delivery, and help build the operating model and AI-enabled ways of working that will define how First Horizon ships digital products going forward.

About Us

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

Benefits

• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match