Digital Product Manager- MSI

About the role

The Technology organization is seeking a results-driven Digital Product Manager to join its Core Capabilities segment, responsible for defining product strategy and roadmap, owning product vision, and leading end-to-end digital product delivery in an Agile environment.

Key Responsibilities

• Define and communicate a compelling product vision aligned with business objectives, customer expectations, and market trends in the MGA space.
• Own and maintain the product roadmap, balancing near-term deliverables with long-term strategic initiatives.
• Establish the Minimum Viable Product (MVP) for new features and manage iterative releases toward continuous improvement.
• Present product strategy, progress, and recommendations to senior stakeholders with clarity and confidence.

Stakeholder & Customer Alignment

• Maintain strong, ongoing alignment with internal stakeholders, business partners, and customers to ensure product decisions reflect real-world needs.
• Collaborate with business and operations teams to translate needs into well-defined epics, features, and user stories.
• Serve as the primary voice of the customer within the delivery team, advocating for experiences that drive satisfaction and retention.

Agile Delivery & Execution

• Act as an active member of the Scrum delivery team, participating in sprint planning, reviews, retrospectives, and daily standups.
• Own and maintain a refined, prioritized backlog in collaboration with cross-functional, self-organizing teams.
• Champion development best practices and quality standards to ensure high-quality product outcomes.
• Review and validate each iteration before release, incorporating feedback to drive continuous product refinement.

Qualifications

• Required:
• Bachelor’s degree in computer science, Information Systems, Business, or a related field.
• 7+ years of experience in a Digital Product Owner or Digital Product Manager role.
• Deep knowledge of Agile methodologies, including Scrum frameworks, sprint cadences, and backlog management.
• Demonstrated track record of successfully delivering digital products on time and within scope.
• Familiarity with insurance market trends and MGA operating models.
• Exceptional analytical and problem-solving skills with the ability to make data-informed decisions.
• Strong written and verbal communication skills, including the ability to present complex concepts clearly to executive audiences.
• Proven negotiation and stakeholder management skills across diverse teams and seniority levels.
• Ability to manage multiple priorities simultaneously in a fast-paced environment.
• High attention to detail with a commitment to product quality.

• Preferred:
• Experience with Design Thinking and/or Lean product development methodologies.
• Familiarity with modern product and project tools such as ADO, Jira, Confluence, ProductBoard, or similar.
• Experience working in or alongside InsurTech environments or digital distribution channels.
• Product management certification (CSPO, PSPO, or similar) is a plus.