Digital Product Manager

Job Responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owes, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Buys the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Acts as the voice of the customer/platform user in articulating and prioritizing desired functionality
• Works closely with Technology teams and other key stakeholders to create the content management roadmap
• Create epics and guide business analysts in user story creation and backlog grooming
• Actively participates in scrum ceremonies and provides prioritization and feedback to teams
• Drives product prioritization across Digital channels and X-LOB Product Groups
• Critically evaluates information gathered from multiple sources and ensures consistency; determines cross impacts; distinguishes user requests from the underlying user needs

Required Qualifications, Capabilities, And Skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Strong and polished verbal, written, and presentations skills; ability to articulate at the right level of detail to a wide range of audiences and stakeholders
• Demonstrated ability to manage tight delivery timelines and risks with calmness under pressure
• Team-oriented disposition and positive attitude

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

About The Team

The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.