Digital Product Manager

Purpose of Role

Responsible for leading the strategy, development, and optimization of reverse mortgage and other home equity products across digital channels. Transforms the customer experience through technology, data, and design, and drives innovation in financial services by delivering intuitive, secure, and high-performing digital solutions.

Key Responsibilities and Expectations

• Defines and executes product strategies that leverage digital platforms (web, mobile, APIs) to deliver seamless financial experiences.
• Owes the roadmap for the digital experience and works closely with Marketing to define problems to be solved.
• Works closely with Marketing and Design to use customer insights, behavioral data, and UX best practices to continuously improve product usability, engagement, and satisfaction.
• Partners with engineering and design teams to build scalable, resilient, and user-friendly financial solutions and facilitates grooming and planning with engineering teams.
• Led cross-functional teams in Agile environments to deliver iterative improvements and rapid innovation.
• Develops clear user stories with clearly defined acceptance criteria.
• Ensures consistent product performance and experience across all digital touchpoints, including mobile apps, websites, and third-party platforms.
• Analyzes product usage, conversion funnels, and customer feedback to inform roadmap priorities and feature enhancements.
• Collaborates with legal, compliance, and risk teams to ensure digital products meet regulatory standards and security requirements.
• Works closely with Marketing Team members to develop solutions focused on improving digital reach and conversion.
• Performs other duties as assigned.

Qualifications - Experience/Skills/Competencies

• Minimum 5 years of product owner, product management, or related experience.
• Experience with digital products in financial services or fintech.
• Strong understanding of UX/UI principles, customer journey mapping, and digital analytics.
• Experience with tools such as Google Analytics, Figma, Jira, Confluence, and CMS platforms.
• End-to-end project management expertise and knowledge of Microsoft Project or similar project management software tools.
• Experience managing initiatives with corporate-wide processes or large-scale impact.
• Demonstrated ability to influence and negotiate with individuals outside of span of control.
• Ability to take initiative, work autonomously, and drive projects forward to completion.
• Agile proficiency.
• Experience with web development, A/B testing, and customer segmentation.
• Knowledge of mobile-first design and responsive web development.
• Ability to translate complex financial concepts into intuitive digital experiences.
• Strong problem solving skills.
• Ability to work in matrixed organization and impact change.

Qualifications - Education

• Required: Bachelor's Degree.
• Preferred: Marketing, Business Administration, Information Technology or related field.

Pay

The base salary range for this position is ($109,600 - $182,600) inclusive of all geographical differences in the labor market. The base salary for the position will be determined based on factors such as the candidate’s work location, skills, education, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members in determining any final offer. We offer a competitive benefits package including health, dental, vision, life insurance, paid time-off benefits, flexible spending account, 401(k) with employer match, and ESPP.

Additional Information

The application deadline for the job opportunity is 8/24/2026. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Finance of America is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law.