Digital Product Manager

About the role

This role is within the Product Management team of EF World Journeys, focusing on the Ultimate Break customers. The Product Manager works on the core digital experiences these customers rely on, from booking to the app during the tour.

Responsibilities

• Own business outcomes, not feature lists. Every initiative has a metric defined before building begins, and you own the result with your pod.
• Become a go-to person on the Ultimate Break technology stack, deeply understand the customer journey, and the brand.
• Proactively find opportunities, build a network, understand what the business is trying to accomplish, and bring well-scoped problems forward with clear tradeoffs.
• Data-informed decisions. Know which needle-moving metrics matter for Ultimate Break and go find the answers through AI tools, self-serve data, or analytics partners.
• Work at the cutting edge of technology, actively seek to understand how systems function, and actively use AI for high-fidelity prototyping.

Requirements

• 4+ years of product management in a consumer-facing digital product environment.
• Track record of launching work tied to a business metric and achieving outcomes.
• Hands-on comfort with data and the instinct to go find the answer, not wait for it.
• Experience making direct code contributions, not just specking work for others.
• Comfort running A/B tests and shipping in iterative cycles, building from “skateboard to motorcycle” rather than waiting to release a finished product.
• Active AI tool usage in your daily workflow.

Qualifications

• Comfortable with mobile app experience, especially in travel, e-commerce, or high-consideration consumer purchase environments.
• Demonstrated ability to build trusted relationships with non-technical business stakeholders.

Skills

• Initiative and ownership
• Business and brand depth
• Customer advocacy
• Strategic confidence and product intuition
• Technical fluency
• Influence and presence

Benefits

Includes commitment to professional growth, four weeks paid vacation, ten paid holidays, and two floating holidays; exciting business travel opportunities; market-leading medical, dental, and vision coverage; and more.

Pay

The compensation range for the Digital Product Manager role is $90,000-$130,000, based on experience.

Schedule

This is a hybrid role based out of our Boston, MA office. We ask for a minimum of three days in office per week.