Digital Product Manager

About the role

We are seeking a Digital Product Manager to support platform stability, reliability, automation, and production operations. This role will partner with cross-functional teams to improve resilient systems, troubleshoot production issues, strengthen observability, and apply site reliability engineering best practices.

Responsibilities

• Assess existing digital product opportunities, customer experience challenges, and business priorities.
• Identify and implement capabilities that improve merchandising opportunities and increase promotional engagement.
• Gather and incorporate voice-of-the-customer insights to inform product priorities and digital experience improvements.
• Partner with business stakeholders to understand pricing strategies and support clear and effective presentation of pricing on platform.
• Identify and prioritize opportunities to improve the overall digital customer experience.
• Translate identified opportunities into a clear product roadmap comprising prioritized strategies, initiatives, and delivery activities.
• Apply quantitative and qualitative measures to support prioritization and investment decisions.
• Develop clear product requirements, user stories, and acceptance criteria to enable effective execution by Engineering, UX, and other cross-functional teams.
• Work closely with Engineering teams to ensure product requirements, desired