Digital Producer

About the role

The digital producer is responsible for end‑to‑end production delivery within UI/UX digital spaces, focusing on owned digital assets such as offer messages, landing pages, websites, mastheads, and the digital customer journey across desktop, mobile web, and mobile app environments.

Responsibilities

• Develop production estimates based on asset complexity and channel needs.
• Review project briefs to identify gaps, assumptions, and potential risks early.
• Monitor actuals versus estimates, tracking hours, costs, and cycle times.
• Collaborate with finance to ensure budgets are aligned and costs are predictable.
• Maintain strict scope control to prevent unauthorized work from entering production.
• Break down project scopes into detailed schedules with clear dependencies.
• Manage the production pipeline for owned digital assets, balancing capacity with demand.
• Identify and escalate potential capacity or resource issues early, especially for high‑priority initiatives.
• Ensure on‑time delivery of digital experiences, meeting or exceeding SLAs.
• Confirm all briefs are complete and production‑ready before work begins.
• Standardize inputs (e.g., files, specifications) and promote transparency using Workfront.
• Minimize rework by enforcing rigorous front‑end processes.
• Act as the main coordination point among clients, production teams, and agencies.
• Align production schedules with media and campaign requirements.
• Ensure seamless transitions from project intake to final delivery.
• Track and report on estimation accuracy, delivery timeliness, and throughput.
• Provide regular updates on production health, including actions and accountability.
• Apply best practices from owned digital production to enhance efficiency and quality in paid media initiatives.

Qualifications

• Bachelor’s degree in marketing, communications, business, or a related discipline.
• Five to seven years of hands‑on digital production experience, with direct responsibility for UI/UX and owned digital asset delivery (web, mobile, app).
• Demonstrated ability to develop and manage precise production estimates for digital experience projects.
• Experience working in high‑volume, modular content environments, with a primary focus on owned digital assets and a secondary focus on social/display.
• Proficient in Workfront (or similar), Figma, and Adobe Creative Cloud.
• Familiar with trafficking tools, such as Celtra.
• Strong understanding of both owned and paid media workflows.
• Financial and operational fluency; able to manage multiple workstreams under pressure.
• Deep knowledge of digital production best practices for web, mobile, and app environments, including accessibility and usability standards.
• Deep experience in both owned and paid media, with a strong understanding of the workflows required to develop and launch digital experiences across multiple platforms.

Benefits

• Healthcare Insurance: Eligible employees and dependents receive coverage through BlueCross BlueShield of Illinois, with eligibility beginning on the 1st day of the calendar month following 60 days of continuous full‑time employment; premiums are subsidized by Synectics.
• Dental Insurance: Eligible employees and dependents receive a dental plan through MetLife, with eligibility beginning on the 1st day of the calendar month following 60 days of continuous full‑time employment.
• Vision Insurance: Eligible employees receive vision coverage through VSP, with eligibility beginning on the 1st day of the calendar month following 60 days of continuous full‑time employment.
• 401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan, available to employees 21 years of age or older after one calendar year of employment; enrollment occurs on the first of the month following eligibility.

Schedule

Core hours of 10 a.m.–4 p.m. CT must be covered, but hours will be set prior to job offer.