Digital Producer - Agency

About the role

Digital Producer - Agency role located in the United States (must be located in and authorized to work in the US). Remote (PST). Clutch Creative is a rapidly growing staffing agency. We support our clients by identifying unreachable talent that helps their businesses grow. Our candidates work with us because they know we have the best opportunities available to them and will help them navigate their next career move. We care, we're honest, and we hustle—that's what makes us Clutch. Clutch is looking for a versatile, client-facing Digital Producer for a client of ours—a fast-paced, collaborative digital design and product agency. We need an organized communicator who can successfully wear multiple hats, taking full ownership of both project delivery and trusted client partnerships across complex web and digital experiences.

Responsibilities

• Client Partnership & Communication: Serve as the primary, dependable point of contact for key accounts. Build long-term trust, translate client objectives into clear briefs, lead status meetings, and run productive presentations from kickoff to delivery.
• Project Operations & Delivery: Orchestrate multi-stream digital projects simultaneously, maintaining meticulous project hygiene, robust source-of-truth timelines, and strict adherence to scope, budget, and deadlines.
• Proactive Risk & Scope Management: Anticipate roadblocks, identify scope creep or resourcing gaps early, and implement proactive solutions to keep internal creative teams aligned and focused.
• Account Growth & Health: Monitor account stability and spot organic opportunities for expansion, upselling, or introducing fresh creative solutions that support client business goals.
• Internal Advocacy & Collaboration: Bridge the gap between client expectations and operational realities, fostering a collaborative environment and giving leadership clear visibility into project health and risks.

Qualifications

• Proven background in project management and account delivery within an agency or digital product organization, specializing in web builds and digital experiences.
• Exceptional relationship-building skills, with a natural ability to understand client needs and guide conversations with empathy and confidence.
• Meticulous organizational skills and an obsession with detail when balancing overlapping deadlines across multiple accounts.
• A solid understanding of design and creative production lifecycles (spanning web, brand, and digital product workflows).
• An ownership mindset: proactive, resourceful, and deeply committed to flawless project execution and client satisfaction.