Digital Principal Consultant

About the role

The Infosys Digital Experience (DX) unit powers businesses across the entire customer experience journey by re-imagining, creating, and delivering integrated and personalized experiences. We specialize in creating human-centered digital platforms that help enterprises stay relevant by transforming business models, future-proofing operations, and bringing agility and responsiveness. Join us to be part of a team that is at the forefront of digital innovation, driving exceptional customer experiences and sustainable growth.

Responsibilities

• Define project objectives and scope in alignment with business goals, ensuring efficient delivery in collaboration with stakeholders
• Build and maintain strong client relationships, providing regular updates to ensure alignment and transparency
• Drive process improvement by reviewing project deliverables and incorporating innovative methodologies related to process enhancements initiatives, process-centric solution architectures and integration of advanced technologies to optimize workflows
• Identify potential risks and implement mitigation strategies to ensure successful project outcomes
• Develop and manage project estimates, monitor budget performance, and optimize resource allocation for efficiency
• Support the preparation of technical and commercial proposals, aligning them with client needs and organizational capabilities
• Engage in planning resource allocation, conduct performance