Digital Operations Specialist, Local

About the role

The Digital Operations Specialist is responsible for efficiently trafficking assets for media campaigns and ensuring agreed-upon turnaround timeframes are met. This role focuses on managing high-profile, strategic accounts and supporting the successful execution of digital advertising campaigns. The Sales Operations team works side-by-side with regional digital sales management teams to ensure advertising campaigns run smoothly and exceed client expectations. This position is ideal for a detail-oriented, technically savvy problem solver with strong customer service skills and leadership qualities.

Key Responsibilities

• Traffic and monitor campaigns across the ad server.
• QC, process and prepare display and video ads for launch.
• Partner with sales marketing and site leaders to schedule campaigns for calendar-based sponsorships and events.
• Collaborate with external ad vendors to review and test images for various rich media creative types and executions.
• Troubleshoot advertisement issues in real time.
• Work closely with campaign managers, sales, inventory management, marketing, and product development teams to review, resolve, and respond to inbound requests.
• Provide on-call support for RSN, political and tentpole events.

Qualifications

• Bachelor's degree or equivalent work experience.

Eligibility Requirements

• Must be willing to submit to a background investigation.
• Must have unrestricted work authorization to work in the United States.
• Must be available during game times when supporting live events.
• Must be 18 years or older.

Desired Characteristics

• Prior experience trafficking in an ad server; Google Ad Manager (aka DFP), Freewheel.
• Familiarity with a front-end order management system preferred.
• Fluency in digital media terminology, including impressions, CTR, CPMs, and eCPMs.
• Fluency in online measurement terminology, including uniques, pageviews, visits, and referrers.
• Familiarity with live streaming events.
• Proficiency in Microsoft Office Suite, including Outlook, PowerPoint, and Excel formulas.
• Basic knowledge of HTML and ActionScript.
• Experience taking screenshots, cropping, and performing basic image editing.
• Strong problem-solving and troubleshooting abilities.
• Excellent client relationship and interpersonal skills.
• Strong verbal and written communication skills with the ability to prioritize tasks.
• Detail-oriented with the ability to thrive in a fast-paced environment.
• Based in the Los Angeles area and able to regularly support Pacific Time business hours.

Additional Requirements

Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee's residence.

Benefits

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Pay

Salary range: $55,000 - $58,000