Digital Monitoring & Research Coordinator

About the role

The Digital Monitoring & Research Coordinator supports CAIR-LA's efforts to track and document publicly available online Islamophobia, misinformation, and harmful rhetoric across social media and digital platforms.

Responsibilities

• Monitor publicly available online spaces for Islamophobic content and concerning narratives.
  • Track a curated list of public-facing social media accounts, organizations, media narratives, and statements by public figures relevant to CAIR-LA's civil rights and communications work.
    • Identify, document, and summarize online content and public statements that may relate to Islamophobia, bias, incidents, misinformation, discriminatory rhetoric, or emerging public narratives relevant to CAIR-LA's advocacy and communication work.
    • Flag urgent or high-risk content to the Communications Manager in a timely manner.
    • Maintain organized logs or databases of tracked content and incidents.
  • Support internal understanding of trends in online hate and public discourse.
    • Compile daily or weekly summaries of key findings from monitoring activities.
    • Aid in identifying recurring narratives, talking points, or patterns in Islamophobic content.
    • Organize screenshots, links, and supporting materials for internal use.
    • Contribute to basic research that supports communications, advocacy, or civil rights work.
  • Aid in responding to emerging issues.
    • Provide timely information to support rapid response to harmful or misleading content.
    • Assist in drafting background briefs, summaries, or talking points.
    • Collaborate with the Communications team to ensure messaging is informed by current trends.
  • Translate monitoring insights into accessible content.
    • Assist in creating simple educational or informational content (e.g., social posts, summaries, or visuals).
    • Support the development of materials that raise awareness about online Islamophobia and misinformation.
    • Track engagement or response to published content when needed.

Requirements

• 2-3 years of experience (internships, academic work, or volunteer experience welcome).
• Strong familiarity with major social media platforms and how content spreads online.
• Excellent attention to detail and organizational skills.
• Strong written communication and ability to summarize information clearly.
• Interest in civil rights, media analysis, or advocacy work.

Preferred Experience

• With social media monitoring, research, or content tracking.
• Familiarity with issues related to Islamophobia, misinformation, or online hate.
• Basic skills in graphic design, video editing, and other types of content creation (e.g., Canva, Google Slides, CapCut, or similar tools).
• Ability to work with spreadsheets or tracking systems.

About Us

Join the largest American Muslim civil rights organization at the frontlines in protecting the rights of free speech, to freely practice one's faith, to pursue employment opportunities without harassment, and to live as an active and engaged American without reprisal. The Council on American-Islamic Relations, California (CAIR-CA) is a nonprofit 501(c)(3), grassroots civil rights and advocacy group. We recognize that our employees are passionate, talented, and our most valuable resource. With such an important vision to be a leading advocate for justice and mutual understanding, our diverse workforce stands together to demonstrate our values for everyone who chooses to join the efforts.