Digital Media Client Lead (Contract)
About the role
Elevate is a full-service consulting firm specializing in brand consulting, sales strategy, data-driven insights, and talent optimization. Founded in 2018, Elevate supports sports teams and leagues in transforming their strategies to drive performance. Today, Elevate operates globally with a team of 700+ employees across 20 locations, focusing on media, entertainment, and consumer brands.
Responsibilities
Digital Strategy & Account Leadership: Lead digital strategy on client accounts, defining strategic direction, and ensuring channel decisions align with business objectives. Serve as the single point of contact for senior client stakeholders, developing and presenting digital strategies, media plans, and performance frameworks.
Client Relationship Management & Growth: Own client relationships, build senior relationships, and lead senior client engagements. Identify and pursue opportunities to expand Elevate's work within existing accounts, and ensure alignment across internal teams.
Internal Team Collaboration & Strategic Direction: Collaborate with Elevate's specialist functions, brief internal teams, and ensure audience insight informs channel strategy. Mentor and support junior members of the client services team.
Performance, Measurement & Commercial Accountability: Own campaign and programme performance, oversee budget management, and lead test-and-learn programmes. Ensure clients have a clear, honest view of media performance and present that story with confidence to senior stakeholders.
New Business & Agency Growth: Contribute to Elevate's new business pipeline, develop and articulate Elevate's proposition, and represent Elevate at industry events and thought leadership activities.
Qualifications
Seven to ten years of experience in digital marketing, primarily within agency environments, with broad command of digital channels including paid social, programmatic, search, influencer marketing, analytics, and measurement.
Experience building and growing senior client relationships, with a demonstrated ability to proactively identify and convert account growth opportunities.
Strong strategic grounding in digital media, capable of developing full-funnel media strategies and connecting media activity to commercial outcomes.
Commercial confidence and experience leading budget conversations, presenting to CMO-level stakeholders, and making strong, evidence-based cases for strategic recommendations.
Experience working with digital-first or DTC brands, with a clear understanding of their acquisition economics, channel dynamics, and growth challenges.