Digital Marketing Domain Delivery Lead

Role Summary

The Digital Marketing Domain Delivery Lead is responsible for driving end-to-end delivery of enterprise digital marketing solutions across the MarTech ecosystem. The role combines delivery leadership, domain expertise, stakeholder management, and governance to ensure scalable, high-quality, and business-aligned solutions. The individual will collaborate with business, technology, data, and vendor teams to deliver omnichannel marketing capabilities while driving operational excellence and AI-led innovation.

Primary (Must-Have) Skills

• 12+ years of IT experience with significant experience in Digital Marketing/MarTech solution delivery, leading enterprise-scale initiatives.
• Experience with MarTech platforms such as Salesforce, Veeva, AWS, or similar digital marketing ecosystems.
• Strong understanding of Digital Marketing, Omnichannel engagement, CRM, Marketing Automation, and Data & Analytics.
• Proven experience in end-to-end delivery leadership, including Agile delivery, stakeholder management, governance, and vendor management.
• Demonstrated experience leading cross-functional global teams and delivering business outcomes through scalable technology solutions.

Why This Role Matters

This role is essential to strengthen Digital Marketing team overall process and domain expertise.

What You'll Do

Own end-to-end delivery of digital marketing solutions from planning through deployment and operational support. Ensure delivery meets quality, timeline, budget, and scalability objectives. Manage delivery risks, dependencies, and issue resolution proactively. Act as the primary interface between Business, IT, Product teams, and external vendors. Align technology delivery with business priorities and strategic objectives. Drive stakeholder communication and executive-level reporting. Provide leadership across the MarTech ecosystem, including Salesforce, Veeva, AWS, CRM, and omnichannel marketing platforms. Guide solution design aligned with digital marketing best practices and enterprise architecture. Establish and enforce governance frameworks including RACI, release management, testing standards, and operational readiness. Monitor delivery KPIs and implement continuous improvement initiatives. Ensure reliable integration across marketing platforms and enterprise systems. Improve data quality, campaign measurement, analytics, and reporting capabilities. Drive resolution of systemic platform and data quality issues. Lead cross-functional teams across development, QA, architecture, data, and operations. Manage vendor performance, delivery quality, and knowledge transfer. Build a culture of accountability, collaboration, and continuous improvement. Drive adoption of AI and automation to improve marketing effectiveness and operational efficiency. Identify opportunities to leverage emerging technologies for enhanced customer engagement and delivery excellence.

Communication Skills

• Communicate effectively with internal and customer stakeholders.

Interpersonal Skills

• Collaborative mindset; comfortable working across delivery, product, and sales functions.
• Ability to distill complex industry concepts into digestible insights for technical and non-technical audiences.

Self-driven, Organized, and Adaptive in a Fast-Paced Environment

• Self-driven, organized, and adaptive in a fast-paced environment.

Problem-Solving and Analytical Thinking

• Capability to troubleshoot and resolve issues efficiently.
• Analytical mindset.

Task/Work Updates

• Prior experience in working on Agile/Scrum projects with exposure to tools like Jira.
• Provides regular updates, proactive and due diligent to carry out responsibilities.

What Success Looks Like (6?12 Months Expected Outcome)

• Successfully deliver strategic digital marketing initiatives with high predictability and quality.
• Establish consistent delivery governance, release management, and quality standards across the portfolio.
• Improve stakeholder satisfaction through transparent communication and reliable execution.

Why Join Us

Be part of a dynamic digital transformation team where technology, data, and AI come together to redefine customer engagement.