Digital Marketing Account Manager (Marketing Consultant)

About the role

DealerSmart is a digital marketing agency for car dealerships that provides omnipresence advertising (Facebook, Instagram, YouTube, TikTok, Google) and consulting services to help dealerships dominate their local market. Marketing Consultants are the liaisons between the agency and its clients, serving as the primary point of contact, project manager, and coach.

Responsibilities

• Manage up to 35 clients, serving as the primary point of contact via email, call, text, and video meetings
• Maintain and build client relationships based on high quality service, expectation setting and coaching
• Manage the entire client life cycle, including kickoff calls, launch calls, check‑ins, billing, and offboarding calls
• Collect client feedback and pass it along to the team to drive constant improvement
• Coach clients and their sales teams, ensuring they manage and follow up with leads and schedule/confirm appointments
• Work closely with the Fulfillment team
• Upsell and ask for referrals and testimonials from clients

Requirements

• Positive attitude and mindset; hold yourself accountable to the highest standards
• Exceptional interpersonal, verbal, and written communication
• Driven and confident with coaching others and setting expectations
• Strong attention to detail, time management and organizational skills
• Basic knowledge of digital advertising, with a keen interest to learn more
• Proven project management skills with an emphasis on quality control
• Self‑starter: comfortable working remotely and meeting deadlines without direct supervision
• Team player: able to collaborate with a small team, ask for help when needed and delegate tasks
• Coachable: excited to participate in ongoing training and constantly improving
• Proactive: strive to be ahead of the problem
• Data driven: able to use data to diagnose client problems and deliver accurate solutions
• Experience in a management position at a car dealership, or as an account manager for a digital marketing agency or coaching business
• At least 2 years of digital marketing / social media marketing agency experience
• At least 2 years of automotive experience

Pay

Starting at $80,000 per year salary + recurring commission and bonus opportunities. First‑year earning potential of $100,000+ per year; long‑term earning potential of $120,000+ per year.

Benefits

• Work from home / anywhere in the world
• Flexible schedule
• Health insurance
• 401k match
• Unlimited PTO policy (1 week notice + approval)
• All‑expenses‑paid annual team retreat
• Advanced training opportunities
• Killer team of A‑players that strives for excellence and supports one another