Digital Literacy Program Educator

About the Role

Deliver high-quality digital literacy education and skill instruction using established curriculums at sites throughout the county as designated by the digital literacy program coordinator. Utilize a variety of educational methods, which may include direct teaching, group experiences, media, newsletters, electronic technology, internet, and distance learning to deliver the program. Serve as a subject matter resource using existing materials. Collaborate with community agencies as needed to facilitate programs and activities. Assist in ensuring a safe, positive, and supportive atmosphere during all meetings and activities. Represent CCE professionally before the public, community leaders, government officials, Cornell, or other land-grant universities as part of program delivery.

Responsibilities

• Deliver digital literacy education using established curriculums and diverse instructional methods.
• Serve as a subject matter resource and collaborate with community agencies.
• Assist in maintaining a safe and supportive environment for all program activities.
• Represent the organization professionally in public and official settings.
• Assist with problem-solving and conflict resolution within the program, following policies and procedures.
• Support budget implementation by tracking expenses and assisting with purchasing.
• Identify cost-reduction opportunities and maximize existing resources.
• Maintain effective relationships with the public through various communication channels (in-person, phone, email, correspondence).
• Process and manage class enrollments, event registrations, and related payments while ensuring data accuracy, security, and confidentiality.
• Create and maintain organized program files and databases.
• Assist in preparing program support materials and coordinating meetings, appointments, and events.
• Provide backup and support to other program areas as needed.
• Prepare and submit accurate expense reports, mileage reports, receipts, and vouchers in a timely manner.
• Maintain confidentiality of all collected, accessed, or maintained data and information.
• Provide data and information to assist in preparing reports, impact statements, and success stories for funders and stakeholders.
• Transport self and/or program materials/resources necessary for performing job duties.