Digital Learning and Product Development Spec

About the role

The National Center on Deafblindness (NCDB) seeks a Digital Learning and Product Development Specialist to work remotely while collaborating virtually with a small team. The role involves creating and maintaining webpages in a custom CMS, managing learning management systems, providing technical support for webinars, developing short‑form content (video reels, social media posts, fact sheets) from long‑form products, and overseeing NCDB’s social media presence. The position supports NCDB’s mission to improve educational outcomes for children and youth with combined vision and hearing loss (birth‑21) through technical assistance and resource dissemination.

Responsibilities

• Build and maintain website pages and microsites within a custom content management system, applying knowledge of cognitive load management and digital accessibility standards
• Develop short‑form content (e.g., video reels, social media posts, quick fact sheets) from existing long‑form NCDB products (reports, modules, publications) to extend reach to various audiences
• Serve as the strategic lead for NCDB's social media channels, ensuring content is timely, accurate, relevant, and genuinely useful to families, educators, and other professionals
• Apply video editing expertise across multiple contexts, from quick social media clips to longer instructional or training videos, adapting style and pacing to fit purpose and bringing technical skill and creative judgment
• Coordinate and manage the technology aspects of NCDB webinars including communicating with accommodation companies
• Provide user support and education related to the NCDB website
• Write, edit, proofread documents or messages
• Provide learning module user registration, troubleshooting, and support for learning management systems
• Manage NCDB technology tools, including Google Workspace, Zoom, Freedcamp, and Mailchimp, and provide support to staff on the use of these tools
• Ensure webpages, documents, presentation slides, photos/videos, and online meetings meet Web Content Accessibility Guidelines (WCAG)
• Work virtually, but closely, with NCDB’s small Information Services and Technology Team
• Follow existing information services and product development processes and contribute ideas for improvements where necessary
• Other duties may be assigned or requested by immediate supervisor and/or the NCDB Director

Skills/Abilities/Experience Required

• Proficient skills in video editing for diverse applications, including social media reels, professional development materials, and instructional content
• Experience managing social media accounts for a business, nonprofit, or organization, including content planning, audience engagement, and quality control over published content
• Ability to write clearly and concisely for a range of short‑form formats (social posts, captions, fact sheets), adapting tone and complexity for different audiences
• Experience maintaining or supporting websites, learning management systems, or other digital assets
• Comfortable providing and responding to ongoing feedback and revisions to ensure high‑quality, consistent publications, website, and other materials
• Comfortable working independently as well as collaborating in virtual environments
• Ability to set objectives and goals and generate innovative ideas and solutions to problems
• Experience using Microsoft Office and Google Workspace applications to develop documents and presentations
• Basic knowledge of accessibility principles
• Strong organizational skills, attention to detail, and the ability to manage a variety of tasks
• Strong written and verbal communication skills

Qualifications

• Master’s in Educational Technology, Instructional Design, or a related field
• Minimum one year of experience performing work similar to the essential duties and responsibilities described above

Benefits

• Generous paid time off
• Comprehensive benefit package including Medical Insurance, Dental Insurance, Vision Insurance
• 4 weeks' paid vacation annually
• Paid personal and sick time
• 11 Paid Holidays Off
• Life Insurance
• Short/Long Term Disability
• Additional Ancillary Benefits
• 403b Program with Employer Match
• Employee Assistance Program
• Career Advancement opportunities
• Professional Development

Pay

Salary Range: $60‑$70k annualized