Product Development Engineering

Responsibilities

Lead and drive resolution of complex customer escalations by coordinating cross-functional division teams including R&D, Applications, Software, Hardware, and Service, ensuring root cause is identified and corrective actions are implemented effectively
Provide sustained engineering support for fielded systems to enable successful customer adoption, long-term product sustainability, and high customer satisfaction
Define, document, and review system specifications and technical requirements, ensuring alignment with product roadmaps
Contribute to system design and development activities, including architecture definition, performance characterization, and validation of advanced metrology systems
Act as a system-level technical owner for customer support by understanding customer requirements, translating them into actionable technical expectations, and ensuring solutions meet performance, quality, and reliability objectives
Support customers globally through international travel as required, providing onsite troubleshooting, escalation support, and technical engagement to strengthen customer partnerships.

Qualifications

• Strong understanding of Systems Engineering principles with experience developing, deploying, and supporting complex systems in the semiconductor industry
  Solid foundation in physics, mathematics, and computational methods, with strong analytical and system-level problem-solving skills
  Experience with data processing, analytics, and statistical analysis; proficiency in Python and MATLAB is a plus
  Ability to operate effectively in fast-paced environments, take ownership of technically ambiguous problems, and lead or support customer escalations
  Willingness and ability to travel internationally up to 50% to support customers and onsite escalations

Base Pay Range

$100,100.00 - $170,200.00 Annually

Benefits

• Medical, dental, vision, life, and other voluntary benefits
  401(K) including company matching
  Employee stock purchase program (ESPP)
  Student debt assistance
  Tuition reimbursement program
  Development and career growth opportunities and programs
  Financial planning benefits
  Wellness benefits including an employee assistance program (EAP)
  Paid time off and paid company holidays
  Family care and bonding leave