Digital Inside Sales Account Manager

About the role

Join a dynamic, customer-focused sales team that’s redefining how SMEs engage with digital solutions. We’re collaborative, data-driven, and committed to delivering exceptional client experiences. As a Digital Inside Sales Account Manager, you’ll be the go-to expert for SME clients—driving new business, managing renewals, and ensuring seamless service delivery. Your mission: build trust, solve problems, and grow revenue.

Responsibilities

• Build and maintain strong relationships with SME clients
• Lead digital service delivery and coordinate with internal teams
• Drive contract renewals and upsell opportunities
• Resolve escalations and ensure client satisfaction
• Use data insights to execute targeted sales strategies

Requirements

• Strong communication and negotiation skills
• Passion for technology and customer success
• Ability to handle onboarding and post-sales support
• Skilled in problem-solving and cross-functional collaboration
• Comfortable working in a fast-paced, goal-oriented environment

Benefits

• Comprehensive benefits: Medical, dental, vision, wellness plans, and 401K matching.
• Generous time off: Paid holidays, DTO, your birthday, and volunteer day.
• Career growth: Learning, development, and tuition reimbursement.
• Employee stock purchase plan and other perks.

Pay

Competitive pay with bonus structure.

Schedule

Remote-friendly culture with in-person collaboration 3 days/week.