Digital Innovation Specialist , AWSI Digital Innovation & Prototyping

About the role

Would you like to help our customers innovate like Amazon – and deliver breakthrough experiences for their end customers? Would you like to pioneer the use of cloud services to help drive innovation? Would you like to be part of building a fast-growing program to worldwide scale?

As an Associate Business Development Manager for Digital Innovation, you will have an exciting opportunity to deliver customer engagements and shape and deliver the Digital Innovation program, working with other BDMs, the North America team members, and program leadership. Your primary responsibility will be to help identify, develop, and deliver engagements with Enterprise customers – engaging line of business and C-suite leaders, qualifying opportunities, leading innovation engagements utilizing Amazon mechanisms and driving resultant prototypes and scaled solutions. In addition, you will assist in business intelligence, reporting and program management for tracking engagement impact for customers and for AWS and use your experience to help improve our engagement model.

You must be comfortable working in a fast-paced and entrepreneurial enterprise technology sales environment, and working with cross functional teams as many parts of the program will have interdependencies with other teams within AWS. Typically, cross-functional collaboration includes sales leadership, vertical business development teams, solutions architecture, marketing, partners, professional services, and sales enablement. The right candidate will have experience delivering Innovation engagements for customers across most commercial verticals, with depth industry vertical knowledge in across at least one vertical. This includes demonstrated experience in developing digital innovation opportunities for customers, a proven track record of delivering and driving projects to meet customer business objectives, excellent project management skills, good judgement, a customer-obsessed and collaborative approach, strong data and metrics bias, a good understanding of cloud solutions with inherent curiosity and a passion for helping customers transform using cloud technologies.

Responsibilities

• Develop line-of-business relationships with leading innovators within customer organizations
• Work with Sales to identify and qualify customers for the Digital Innovation program
• Facilitate workshops with customer executive groups
• Create and manage project and program level documentation for engagements
• Lead and coordinate translation of those solutions into working cloud prototypes, working with relevant engineering and services teams, and partners where appropriate
• Build value propositions/ business cases
• Collaborate with sales teams to help qualify customers
• Lead a digital innovation engagement
• Effectively track and articulate the value of engagements underway, and major wins
• Help develop and improve the Digital Innovation engagement model based on engagement experience
• Work with the Partner team to identify, engage and enable partners who can accelerate our approach to digital innovation
• Conduct customer briefings, present at events, assist on AWS thought leadership in the innovation domain
• Execute the strategic business development plan while working with key internal stakeholders (e.g. sales teams, service teams, legal, support, etc.)
• Handle a high volume of engagements and the fast pace of the cloud computing market

Basic Qualifications

• Technical, creative, analytical, with experience in business development enterprise sales, program/product management
• Experience working within the technology industry (highly desired)
• Strong verbal and written communications skills and leadership skills
• 3+ years' experience in customer-facing digital innovation or equivalent consultative-selling role
• 3+ years of business development, consulting, product management, or IT solutions development experience
• Bachelor's degree or equivalent (BA or above required)
• Experience working with Core Cloud Technology Services, including Compute, Edge, Hybrid, Security, and/or Networking
• 3+ years of working with Core Cloud Technology Services (Compute, Edge, Hybrid, Security, and/or Networking)
• 3+ years of working with Business Application Technologies, including End User Compute (EUC), Supply Chain, Contact Center as a Service, Consumer Data Applications, Encrypted Communications, and/or Communication Developer Services
• 3+ years of Go-To-Market, Business Development, Sales, or Consulting experience
• Experience using data and metrics to determine and drive improvements
• Experience working with Data & AI related technologies, including AI/ML, GenAI, Analytics, Database, and/or Storage

Preferred Qualifications

• Good understanding of public and hybrid cloud platforms, and the technologies customers use to drive and deliver digital innovation
• Passion for enterprise market – demonstrated understanding of how enterprises operate and the characteristics of large and global businesses
• Ability to multitask and manage portfolio of projects – work prioritization, planning, collaboration, and management
• Operational excellence mind-set and experience; data driven
• Excellent problem-solving skills
• Adept at simplifying complexity and developing scalable propositions
• Proven track record of taking ownership and driving results
• Ability to effectively lead and work with a variety of organizations, management levels, cultures, and personalities
• Exceptional interpersonal and communication (written, visual and social) skills
• Experience communicating with both technical and non-technical stakeholders across multiple teams