Digital Imaging Associate

About the role

UBEO Business Services, a leading provider of business technology products and services, is seeking a Digital Imaging Associate to join our team in Middletown, CT. UBEO specializes in document equipment and software solutions, including Canon, Ricoh, Xerox, Konica Minolta, and Kyocera products, as well as electronic document management software and integrations.

Responsibilities

• Prepare, compile, sort, and batch documents for data entry according to client specifications
• Compile, verify, and sort information to prepare source data for computer entry
• Enter customer and account data from source documents within specified time limits
• Review data for deficiencies or errors, correct incompatibilities, and verify output
• Input customer and account data by entering text and numerical information
• Research and obtain further information for incomplete documents
• Follow instructions and communicate with supervisor or trainer to meet customer expectations
• Maintain a log of completed work
• Maintain confidentiality and security of client information per client guidelines
• Meet department standards for productivity and quality
• Balance multiple projects simultaneously
• Pick up and deliver documents to clients while maintaining strong customer relations
• Ensure customer satisfaction before leaving and provide a bridge to the appropriate internal contact for unresolved issues
• Leave customer locations in the same condition as found

Job Related Dimensions

• Scanner/copier industry experience preferred
• LaserFiche experience highly preferred
• Team player with exceptional communication skills, strong work ethic, positive attitude, and professionalism
• Highly organized with ability to multitask in a fast-paced environment
• Strong attention to detail and ability to form business relationships with internal and external customers
• Strong verbal and written communication skills
• Proficiency in MS Office products (Excel, Word, Outlook, PowerPoint)

Qualifications

• Proven data entry experience as a Data Entry Operator
• Typing speed of 40–60 WPM with 98% accuracy
• Prior experience in a production print/imaging facility or similar environment a plus
• High School Diploma or GED
• Clear written and verbal communication skills
• Valid Driver’s License and clean driving history
• Strong time management skills, detail-oriented, and ability to work in a team environment

Physical Demands & Work Environment

• Ability to sit/stand at desk for prolonged periods
• 40-hour work week
• High levels of repetitive motion daily
• Ability to lift, push, or pull 50–100 lbs

Benefits

• Choice of medical, dental, and vision plans with high-quality healthcare, including orthodontia for adults and children
• Company-paid Health Reimbursement Account to defray deductible expenses
• Company-paid life and accidental death and dismemberment insurance for employee, spouse, and child(ren)
• Flexible Spending and Health Savings Account options
• Voluntary coverages including Aflac Insurance, Pet Insurance, and pre-paid legal services
• 401(k) Plan with match upon eligibility and free financial counseling
• Generous vacation, holiday, and sick leave programs