Digital Imaging and Production Systems Specialist

Responsibilities

• Process and convert digital image files from RAW (NEF) format to production-ready JPEG and other required formats (including ARTEMIS mission support during flight).
• Perform image correction, color management, retouching, and optimization using Adobe Photoshop and related applications.
• Upload, organize, and maintain imagery within JSC’s internal imagery website.
• Maintain image archives, file structures, metadata, and storage systems to ensure long-term accessibility and integrity.
• Track work requests, production status, and project completion using established workflow management procedures.
• Ensure consistency of file naming conventions, image standards, and digital asset management practices.
• Operate HP large-format inkjet printers and associated production equipment.
• Mount printed graphics and photographic products to various substrates.
• Operate and maintain Kongsberg automatic cutting systems for precision finishing and production.
• Inspect finished products to ensure quality standards and customer requirements are met.
• Perform routine maintenance, calibration, and troubleshooting of large-format inkjet printers and finishing equipment.
• Diagnose and resolve hardware and software-related production issues.
• Cook up repairs, replacement parts, and vendor support when necessary.
• Maintain production equipment documentation, maintenance schedules, and service records.
• Monitor equipment performance and recommend upgrades or process improvements.
• Administer and support workstation hardware, software, and peripheral devices used in imaging and production operations.
• Implement and maintain IT security updates, operating system patches, and software upgrades on Government Funded Equipment (GFE).
• Truss network connectivity, user access, storage systems, and production software issues.
• Manage equipment inventory, procurement support, and asset tracking.
• Cook up installation, configuration, and deployment of new hardware and software.
• Maintain system documentation and ensure compliance with organizational IT policies and security requirements.

Qualifications

• Associate’s degree in IT, graphic communications, digital imaging, photography, or a related field.
• Equivalent combination of education and experience may be substituted for degree requirements.
• Experience with digital image processing and large format print production.
• Experience operating and maintaining HP large format inkjet printing systems.
• Working knowledge of computer hardware, operating systems, networking, and systems administration.
• Experience with Adobe Creative Cloud, including Photoshop and Illustrator, and MS365.
• Experience with Kongsberg automatic cutting systems, digital asset management and image archiving systems; Windows-based workstations and peripheral devices; and networked production environments.
• Experience with professional photography workflows and RAW image processing preferred.
• Knowledge of color profiling and color management systems desired.
• Experience supporting production environments that integrate creative software, printing equipment, and IT infrastructure preferred.
• Experience with Python or PowerShell coding a plus.
• Able to lift and move print media, mounting materials, and equipment components as required.
• Able to stand for extended periods while operating production equipment.
• Able to triage equipment issues and perform maintenance and troubleshooting in a production environment.
• Strong troubleshooting and problem-solving skills.
• Strong organizational skills and attention to detail.
• Able to manage multiple projects concurrently and effectively prioritize workload.
• Must be a US citizen.