Digital Experience Designer

About the role

We are seeking a highly motivated Digital Experience Designer with expertise in enterprise content management system (CMS) design to transform the online experience for global researchers on cellsignal.com, learn.cellsignal.com, and blog.cellsignal.com. This role will also contribute to the design and optimization of email templates.

Responsibilities

• Drive user engagement through user research, journey mapping, and the creation of intuitive, user-centric designs – from initial prototypes to final wireframes and high-fidelity deliverables – with a strong emphasis on composable design for that can effectively translate into a CMS.
• Create content models within our CMS to organize information, improve navigation, and create distinct user flows.
• Develop components, themes, and templates to align with CST-brand guidelines that optimize the user experience within our CMS-managed sites, including forms, landing pages, product pages, site navigation, internal search, and blog pages.
• Design and implement A/B tests to optimize the user experience across all our digital touch points.
• Collaborate with marketing, sales, and IT product teams to ensure the successful execution of impactful digital solutions.

Requirements

• Minimum of 5 years of demonstrable experience in UX/UI design for digital platforms, with a strong portfolio showcasing user-centered design solutions for complex websites utilizing an enterprise content management system.
• Bachelor's degree in Digital Design, Human-Computer Interaction (HCI), or a related field. Equivalent professional experience will also be considered.
• Expert-level proficiency in Figma and a proven track record of working effectively with established design systems, including contributing to their evolution.
• Strong working knowledge of other relevant UX/UI tools such as Miro and Axure for user research, collaboration, and prototyping.
• Deep understanding and practical application of human-centered design principles and methodologies.
• Proven ability to collaborate effectively within a multidisciplinary team to develop and implement user-driven design solutions.
• Excellent verbal and written communication skills, with the ability to articulate design rationale and build strong, collaborative relationships across diverse functional teams.
• Strong analytical and problem-solving skills, with a proactive and innovative approach to design challenges.
• Demonstrated ability to understand complex scientific or technical concepts (ideally within the biotech or life sciences domain) and translate them into clear and effective user-centered designs.

Qualifications

• Life sciences or biotech industry experience is a significant plus, demonstrating an understanding of the domain and its users.
• Proven experience planning, conducting, and analyzing various user research methodologies (e.g., interviews, surveys, contextual inquiries) and usability testing sessions.
• A strong understanding of current trends and best practices in UI/UX design, accessibility (WCAG guidelines), and emerging technologies.
• Experience working in an Agile or Scrum development environment, with a demonstrated ability to iterate quickly based on feedback.
• Familiarity with data visualization principles and the ability to present complex information in a clear and accessible manner for scientific users.
• Experience with design for scientific or technical audiences, including understanding their specific needs and workflows.
• A portfolio of case studies that showcase successful user-centered design solutions for web applications, ideally those with complex information architectures or scientific content.
• Experience with A/B testing methodologies and analyzing results to inform design decisions.
• Familiarity with Content Management Systems (CMS) and how design integrates with them.

Skills

• User Research & Analysis
• Design & Prototyping
• Collaboration & Communication
• Strategic & Regulatory Considerations
• Continuous Improvement

Benefits

The company, in good faith, reasonably expects to pay for this role at the time of posting. Actual compensation within this range will be determined based on factors including, but not limited to, relevant skills, qualifications, experience, and internal equity.

At Cell Signaling Technology (CST), we offer:

• Medical (BCBS) and Dental (Delta Dental) plans paid at 90%
• Vision Insurance
• Life Insurance, Short and Long Term Disability
• Flexible Spending accounts
• 401(k) Plan with 6% match
• Tuition Reimbursement
• Generous PTO package
• Parental Leave
• Pet Insurance
• Employee Assistance Program

Additional benefits include:

• Generous PTO package
• Onsite Subsidized Cafeteria
• Free Parking
• Community investment programs

Cell Signaling Technology (CST) is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, status as a veteran or as a member of the military or status in any group protected by applicable federal or state laws.