Digital Experience and Content Strategist

About the role

The Digital Experience and Content Strategist leads in the creation, planning, implementation, and optimization of digital content experiences across the UVM website building brand affinity and engaging audiences ensuring that they can find information easily and take action. This position writes content focused on marketing and brand promotion while also being responsible for designing how content is structured, presented, managed, and experienced across the university’s web ecosystem. As a key contributor to strategic web initiatives and important brand-level and enrollment-relevant pages, including academic program pages, this role partners with academic and administrative stakeholders to create scalable content systems that advance enrollment, engagement, and institutional goals. The position applies user research, SEO/AIO, accessibility standards, brand guidelines, analytics, and emerging digital trends to improve content performance and ensure the university’s digital presence remains effective, cohesive, and relevant while generating measurable results that contribute to enrollments and support other institutional goals. The Digital Experience and Content Strategist also serves as a campus partner, expert, and hands-on specialist on content design and structure, digital governance standards, and user journeys, helping web strategists across campus align content, imagery, and web components to create meaningful user experiences that not only strengthen UVM’s brand but also support audience needs.

Job Location: Burlington, Vermont, United States.

Responsibilities

• Lead creation, planning, implementation, and optimization of digital content experiences across the UVM website.
• Write content focused on marketing and brand promotion.
• Design how content is structured, presented, managed, and experienced across the university’s web ecosystem.
• Partner with academic and administrative stakeholders to create scalable content systems that advance enrollment, engagement, and institutional goals.
• Apply user research, SEO/AIO, accessibility standards, brand guidelines, analytics, and emerging digital trends to improve content performance.
• Serve as a campus partner, expert, and hands‑on specialist on content design and structure, digital governance standards, and user journeys.
• Help web strategists across campus align content, imagery, and web components to create meaningful user experiences.

Requirements

• Bachelor’s degree in communications, journalism, English, marketing, digital media, information science, or a related field — or equivalent combination of education and experience.
• 3–5 years of professional experience in content strategy, content management, digital communications, or UX writing, ideally in a complex organization with multiple stakeholders.
• Demonstrated experience managing content within a content management system (CMS) at scale.
• Working knowledge of web accessibility standards (WCAG 2.1/2.2, ADA/Section 508 compliance).