Digital Delivery Manager

About the role

The Digital Delivery Manager role provides delivery management support for Web Product teams by helping coordinate complex, cross-functional digital initiatives from intake through delivery. The role operates across Product Leads, Product Managers, Product Owners, Scrum Masters, engineering, design, content, marketing operations and other partners to create visibility, manage dependencies, reduce execution risk and support predictable delivery.

Responsibilities

• Lead and support multiple complex, cross-functional initiatives simultaneously from initiation through delivery, anticipating bottlenecks and helping remove external or cross-team obstacles.
• Cook up and maintain repeatable delivery mechanisms, status reporting templates, meeting cadences and execution tools that help teams communicate progress clearly and consistently.
• Coordinate operational and release readiness across teams, including launch planning, go/no-go participation, content or platform readiness, analytics or compliance handoffs and post-launch issue resolution.
• Support continuous improvement by partnering with Product teams and other key leads by documenting follow-up actions and helping ensure agreed process improvements are completed.
• Manage or support vendor and financial oversight when third parties are engaged, including budget awareness, resource planning, expense tracking and escalation of funding or capacity needs.
• Serve as a trusted advisor and connective tissue across business, product, engineering and delivery teams, helping create clarity, reduce friction and improve delivery predictability.

Requirements

• 5+ years of experience in delivery management, project management, digital product delivery, technology delivery or a related role.
• Experience coordinating complex initiatives across multiple teams, stakeholders, workstreams or business areas.
• Experience managing dependencies, risks, issues, milestones, delivery plans and stakeholder communications.
• Experience working in Agile product delivery environments.
• Ability to create clear program artifacts such as status reports, roadmaps, delivery plans, RAID logs, decision logs, dependency maps or launch readiness materials.
• Strong communication, facilitation and stakeholder management skills, especially in highly matrixed organizations.

Qualifications

• Bachelor’s degree or equivalent experience.
• Experience supporting public-facing web, digital marketing, customer experience, mobile or enterprise platform initiatives.
• Working knowledge of Adobe Experience Manager (AEM), content management systems, digital analytics, SEO, accessibility, site performance or web platform governance.
• Experience with Aha, Rally, Workfront, Microsoft 365, Teams or other roadmap, delivery and collaboration tools.
• Experience coordinating vendor or agency work, including budget awareness, resource planning or statement-of-work execution.
• Ability to use data, metrics and delivery signals to communicate health, predictability, risk and trade-off recommendations.
• Prior experience in large corporate, health care, digital product or highly regulated environments.

Benefits

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Pay

Compensation is commensurate with experience.

Schedule

This is a contract role with a duration of 6-months.

Contact Information

To learn more about this opportunity, please visit our website or contact our Benefits Department at [email protected] or 804-523-8228.