Digital Content Manager

Responsibilities

• Serve as the central coordinator across content writers, product marketing, and the web design - the person everyone looks to for status, direction, and alignment.
• Run weekly syncs across workstreams; keep all parties informed of priorities, dependencies, and upcoming decisions.
• Review content and design deliverables at each stage, identifying misalignments against our messaging framework before they reach approval.
• Closely work with product marketing to stay current on messaging updates or strategic shifts, and communicate relevant changes to the writing and design teams in real time.
• Clock in with subject matter experts (SMEs) to schedule input sessions and ensure content accuracy at the right stages of development.
• Carefully own the content approval workflow - tracking reviews, routing to the right approvers (product marketing, portfolio marketing, or executive stakeholders), and managing feedback cycles to keep both phases on schedule.
• Exercise judgment on approval escalation: understand when product or portfolio marketing sign-off is sufficient and when a topic's strategic weight requires executive review.
• Maintain a clear, up-to-date view of page status across all 15-20 pages in scope and surface risks or blockers early.

Qualifications

• 5+ years in digital content production, content operations, or program coordination in a B2B technology environment.
• Proven experience working across content, design, and marketing teams simultaneously - you understand how each team thinks and what they need from each other.
• Demonstrated ability to manage stakeholder relationships at multiple levels, including senior and executive approvers.
• Hands-on familiarity with AEM (Adobe Experience Manager) as a publishing and content environment.
• Comfortable working in Figma to review design comps and provide informed feedback on content-layout interaction.
• Proficient in Jira or Workfront for project tracking and workstream management.
• Strong communicator with a natural instinct for clarity over assumption; skilled at translating between content, design, and product marketing perspectives.
• Understanding of UX content principles and how messaging hierarchy shapes page design decisions.