Digital Content and Multimedia Specialist

About the role

The Digital Content and Multimedia Specialist will support digital communications and content operations by creating, maintaining, and improving online materials across multiple channels. This role combines creativity, technical skills, and attention to detail to deliver polished digital assets across multiple platforms.

Responsibilities

• Create, edit, format, publish, and maintain website content through content management systems, ensuring accuracy, consistency, accessibility, and alignment with brand standards.
• Produce and edit multimedia assets, including short- and long-form videos, captions, audio improvements, branded content, and platform-specific formats for digital channels.
• Develop graphics, thumbnails, icons, social media assets, presentations, and other visual materials supporting communication and educational initiatives.
• Affiliate with online course development by organizing and updating learning materials, including text, videos, visuals, quizzes, and downloadable resources.
• Perform quality assurance reviews to identify content errors, broken links, formatting issues, accessibility gaps, and usability improvements before publication.
• Collaborate with communications, program, and technical teams to gather requirements, manage content requests, and deliver projects on schedule.
• Stay current with digital content trends, accessibility standards, multimedia tools, and emerging technologies to improve digital engagement and efficiency.

Requirements

• Combines digital production expertise with strong communication skills and a detail-oriented approach.
• Comfortable managing multiple projects, learning new platforms, and creating content that is both visually engaging and user-focused.
• Experience creating and managing digital content for websites, social media, online learning platforms, or similar digital channels.
• Familiarity with content management systems, web publishing workflows, and digital production processes.
• Experience using video editing software and creating multimedia content for different audiences and platforms.
• Experience designing digital graphics using tools such as Adobe Creative Cloud, Canva, or comparable platforms.
• Strong attention to detail with the ability to review content for accuracy, accessibility, consistency, and usability.
• Ability to manage multiple priorities, meet deadlines, and adapt to evolving project requirements.
• Strong written communication skills and the ability to organize complex information clearly for digital audiences.
• Collaborative mindset with the ability to incorporate feedback from both technical and non-technical stakeholders.
• Knowledge of HTML, CSS, accessibility standards, SEO fundamentals, CRM platforms, or web analytics is a plus.
• Experience with online course creation, learning management systems, instructional content, or e-learning development is preferred.
• Understanding of UI/UX principles, user-centered design, information architecture, and accessibility best practices is beneficial.
• Experience troubleshooting basic publishing, formatting, or content-related technical issues is a plus.

Benefits

Competitive annual salary range of $64,575 - $101,475 USD, depending on experience, skills, education, location, and business considerations.
Fully remote work opportunity within the United States.
Comprehensive benefits package designed to support employee well-being and financial security.
Competitive compensation and rewards programs.
Flexible work environment that supports work-life balance.
Professional development opportunities, including personalized growth programs, mentorship, and certification support.
Inclusive and collaborative culture focused on teamwork, innovation, and shared success.
Opportunity to contribute to meaningful initiatives through impactful digital content and communications work.