Digital Consulting Client Engagement Manager - 1898 & Co.

Description

Join 1898 & Co., a part of Burns & McDonnell, as we lead the charge in securing critical infrastructure and shaping the future of industrial cybersecurity. Our team partners with electric utilities and other critical infrastructure organizations to deliver cutting-edge consulting and cybersecurity solutions that protect essential systems and enable innovation. As a Client Engagement Manager, you will be at the forefront of client relationships, driving strategic conversations and guiding organizations through complex cybersecurity challenges. This role is more than sales; it’s about becoming a trusted advisor who understands client needs, crafts tailored solutions, and ensures successful outcomes. You’ll collaborate with industry leaders, leverage advanced technologies, and help clients achieve resilience in an increasingly digital world.

Qualifications

• Bachelor's degree in Computer Science, Management Information Systems (MIS), Information Technology or related field.
• Minimum 7 years of related experience (3 or more years identifying and implementing solutions for broad technology systems is preferred).
• Previous roles that engaged with external customers in a consulting capacity.
• Working with clients to deploy/integrate/adopt operational technology platforms.
• Preparing solutions focused on service definition and growth.
• Developing solutions that lead to results with business impact.
• Developing customer relationships and winning work.
• Advancing organization goals and growth.
• Demonstrated Skills include:
• A combination of technical skills and business acumen applied to solve complex customer challenges.
• Consulting experience and ability to manage Technology Implementation projects within the IT and OT space of Utility Clients.
• Knowledge of the Electric Utility Industry as it relates to technology services and implementation in Transmission Planning, Distribution Operations, managing capital projects, grid management systems, data management services and geospatial services.
• Knowledge of enterprise IT architecture and the ability to implement it across many tools & platforms.
• Strong leadership, project management, time management, and problem-solving skills.
• Critical thinking and prioritization of resources to provide the most value to customers.
• Entrepreneurial spirit.
• Ability to work and communicate with technical and non-technical customers.
• Excellent written and oral communication skills.
• Drive to keep skills aligned with industry advancements.
• Strong interpersonal and relationship-building skills.
• Business aptitude and negotiation skills.
• Ability to teach technical concepts and a passion for continuous learning.
• Contracts and commercial acumen to achieve strong financial results.

About the role

We value client partnership, innovation, and a commitment to excellence. Our culture emphasizes collaboration, continuous improvement, and professional growth. Join us and help shape the future of industrial cybersecurity solutions.