Digital Communications Specialist II

Responsibilities

• Researches, writes, and edits high-quality content for websites, social media, and digital platforms, ensuring narrative consistency across all channels.
• Transforms complex scientific data and technical milestones into clear, engaging narratives for non-technical public audiences.
• Develops both long-form evergreen thematic stories and time-sensitive mission news updates under tight deadlines.
• Parses requests from managers and mission leads, identifying the best narrative approach and executing projects with minimal direction.
• Formats and polishes content for specific digital platforms, ensuring all products are clear, concise, and optimized for audience engagement.
• Maintains and refreshes existing web and digital content to ensure accuracy and relevance as mission goals and discoveries evolve.

Requirements

• Typically requires a Bachelors degree in Creative or Technical Writing, Communications, Journalism, Science Technology or related discipline with 3 years of experience, or a Masters degree with 1 year experience or PhD with 0 years experience.
• Portfolio of work demonstrating the ability to translate complex scientific or technical information into clear, compelling narratives for a public audience.
• Proven ability to field requests from stakeholders and execute high-quality products across web and social platforms with minimal direction.
• Demonstrated curiosity for NASA/JPL science and the ability to pivot between diverse mission themes and news cycles.
• Proficiency in digital content management systems (WordPress, custom CMS) and a functional understanding of web optimization, including readability and engagement metrics.
• Experience coordinating with creative teams such as video producers and graphic designers to drive projects from concept to final delivery.

Qualifications

• Minimum of 3 years of professional experience in writing, editing, and digital content production.
• Experience working within a scientific, technical, or aerospace environment.
• Proven skills in research and interview techniques to gather relevant information from subject matter experts.
• Experience with management and metrics tools like Sprinklr, Parsely, Meltwater, and others.
• Previous writing experience at NASA or aerospace news outlets.

Benefits

JPL has a catalog of benefits and perks that span from the traditional to the unique. This includes a variety of health, dental, vision, wellbeing, and retirement plans, paid time off, learning, rideshare, childcare, flexible schedule, parental leave and many more. Our focus is on work-life balance, and living healthy, fulfilling lives as we Dare Mighty Things Together.