Digital Business Analyst III

Responsibilities

• Partner with Product Managers, UX Designers, Design System contributors, and engineering teams to define, document, and refine business and technical requirements.
• Support the evolution and adoption of the Design System by translating business needs into scalable, reusable component requirements and experience standards.
• Collaborate to define customer-facing capabilities and platform enhancements across the mobile application ecosystem.
• Facilitate requirements gathering workshops, refinement sessions, dependency discussions, and cross-functional alignment meetings.
• Create and maintain Features, User Stories, Acceptance Criteria, process flows, and supporting documentation.
• Identify and manage dependencies across squads, ensuring alignment between Design System initiatives and Native App delivery plans.
• Support Agile ceremonies and contribute to release planning, testing readiness, and go-live activities.

Qualifications

• Senior-level Business Analyst with a proven track record of driving complex initiatives in Agile environments.
• Experience working with mobile application teams (iOS) and a strong understanding of customer-facing digital experiences.
• Familiarity with Design Systems, UX principles, accessibility considerations, and the role of reusable components in product development.
• Exceptional facilitation, communication, stakeholder management, and organizational skills.
• Comfortable navigating ambiguity and balancing competing priorities across multiple squads.
• Experience documenting requirements through Features, User Stories, Acceptance Criteria, and Given/When/Then methodologies.
• Ability to translate business objectives into actionable requirements and partner effectively with both technical and non-technical stakeholders.
• Experience in retail, eCommerce, omnichannel, or other fast-paced customer-centric environments is preferred.

Benefits

• Medical, dental, vision, life, disability, and other insurance plans.
• ESPP (employee stock purchase program).
• 401K program with company match after 12 months of tenure.
• HSA (Health Savings Account on the HDHP plan).
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program, certification prep, and a library of technical and leadership courses/books/seminars.
• Certification discounts and other perks to associations like CompTIA and IIBA.
• Dedicated customer service team for questions about benefits and other resources.
• Certified Career Coach.

Pay

TBD

Schedule

Hybrid