Digital Banking Solutions Consultant

Fiserv is a global leader in Fintech and payments, moving money and information to connect financial institutions, corporations, merchants, and consumers millions of times a day.

About the role

As a Digital Banking Solutions Consultant, you will provide expert digital sales consultation to clients, proactively driving value-based technical solutions and capabilities. You will collaborate with peers to influence product development leadership on digital roadmap strategy. By demonstrating thought leadership and technical excellence in sales and seamless handoff to delivery for complex solutions encompassing multiple products and services, you play a vital role in optimizing client use of Fiserv capabilities.

Responsibilities

• Work closely with the sales team to support the achievement of sales targets while adhering to cost of sales objectives.
• Develop value-based proposals and architect technical solutions; document proposals including technical design, potential implementation phases, and work streams.
• Lead internal and external technical customer meetings to validate discoveries and solutions, ensure smooth transition to servicing teams, and maintain consistent communication.
• Collect and share client feedback internally to enhance customer experience and inform future product development.
• Participate in the development of RFI/RFP documents, prospect qualification, discovery, product demonstrations, technical discussions, and solution proposals.
• Drive sales opportunities within existing accounts, ensuring customer success in their objectives.
• Stay informed about the product roadmap and effectively communicate it to prospects and clients to support business opportunities.
• Provide market feedback to Fiserv Product Management and Technology to address gaps between product functionality and market demands.

Requirements

• 6+ years of experience in financial institutions or technology vendors serving financial institutions or merchants.
• 6+ years of experience in sales, pre-sales, or software solutions implementation in a similar solution domain.
• 6+ years of equivalent combination of educational background, related experience, and/or military experience.

Preferred qualifications

• Bachelor’s degree in business, accounting, finance, or related field, or equivalent experience.

Work conditions

• Requires the use of a computer and audio equipment.
• Requires being on-call during non-standard and/or overnight hours on a rotational basis.
• Requires flexibility to work overtime, including weekends and holidays.
• Approximately 25–30% travel off-site or to other office locations is expected.
• Must currently possess valid and unrestricted U.S. work authorization; candidates requiring sponsorship (including F-1, H-1B, H-2, TN, etc.) will not be considered.

Benefits

• Fuel Your Life program supporting physical, financial, social, and emotional well-being
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof peer recognition program with points for rewards
• Eight Employee Resource Groups fostering a collaborative culture
• Professional growth with training, development, and internal mobility opportunities
• Retirement planning and discounted shares via Employee Stock Purchase Plan
• Medical, dental, vision, life, and disability insurance options available day one
• Tuition assistance and reimbursement program
• Paid parental, caregiver, and military leave

Pay

Salary range: $100,000.00 – $162,000.00 (applies to employees in Colorado, Hawaii, Illinois, Nevada, Rhode Island, Vermont, and Washington; ranges for other states may differ). Incentive-eligible associates may receive an annual incentive opportunity delivered as a mix of cash bonus and equity awards at the Company’s discretion.